Hotel in zona Praia do Marreco, Matosinhos

Volo cancellato. Ci spostano in questo hotel, piacevole sorpresa. Uno staff DISPONIBILE in tutto, check out ritardato senza problemi in quanto avevo un fortissimo mal di testa. Acqua caldissima se amate rilassarvi in vasca. Bidèt!!! Cosa non da poco!!! Centro commerciale gigantesco a due minuti a piedi. Grazie allo staff perché essere accoglienti alle richieste non costa niente e rende migliore la vacanza per chi la vive.

Situato in periferia vicino al centro di Porto, e idealmente situato per godere della costa atlantica Il personale è eccellente, e ascolta se necessario. E soprattutto parlato più lingue. Le camere sono conformi alle descrizioni e il servizio viene effettuato quotidianamente. Per quanto riguarda il colazione, ci sono per tutti i gusti, zuccheri, salati, diversi tipi di pane, cereali, succo di frutta fresca... brevemente, l’embarras della scelta.

A well situated hotel on a traffic circle, with a very large dirt parking lot on the next street, just past the Burger King. The rooms are spacious, the beds comfortable, and the breakfast very varied, in small servings. The bathrooms are old fashioned and the stock of towels reduced to a minimum. The staff is not very experienced - when guests arrive at 2:30 am they let them have loud conversations in the lobby, that wakes up people sleeping on the 2nd floor, and even worse, they put them in rooms adjoining those already occupied. The hotel has 9 floors and was almost empty, but they don't even have the attention to install these customers on another floor or at least leave a break room, so we only went back to sleep after 3 am. The walls are thin and the conversation could be heard perfectly. Another sample of inexperience: the receptionist who went to see why our TV had ”no signal” suggested that the maintenance could deal with the problem (a broken cable) the next day, and looked like he had heard a bright idea when I suggested he go to an unoccupied room to get an identical cable, which he happily did.

Hotel situato al bordo di una nazione molto rumorosa ma la posizione è molto conveniente per raggiungere l'aeroporto che è a 10 minuti e il parcheggio è gratuito. Il personale era molto sorridente e molto accogliente. Dovremmo partire alle 4 del mattino per il nostro aereo e ci hanno offerto un caffè, succo d'arancia e torta casa prima di partire. La stanza è ”in sale” ma molto pulita e con balcone dando sulla piscina. Il menu della sera è molto completo e a un prezzo ragionevole.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Not a touristy hotel so far out of town! Meant either 20€ taxi ride to town or walk 15 minutes to the local Metro and go from there. Hotel staff friendly and room very clean. Tiny bar area and spa pool charge of 5€ to use plus 5€ for swim hat. Pool was tiny. Hotel fine if you’re on a business trip but I would next time want something in the town. Nothing to do in evening apart from going to student type bars in a local shopping area

I recently stayed here for 2 weeks on a works trip to Porto and would highly recommend. The hostel is perfectly located close to the river and Ponte Luis bridge. The staff were very friendly and helpful. Rooms are fantastic, bunks are well thought out with lovable storage, usb charging points and power sockets. The other facilities were clean and well presented - a beautiful hostel!

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.

L'hotel è situato a circa 20 minuti da Porto. Ben comunicato con l'autobus quasi alla porta e perfettamente se si va in macchina. La pulizia è straordinaria, sia nelle camere che nel resto dei soggiorni. La lenzuola (toaletti e vestiti da letto) di buona qualità. Elegante avere aria condizionata nella stanza. Tutti i membri del personale molto amichevole in qualsiasi momento e dando soluzione alle nostre consultazioni sempre con un sorriso (appartamenti, reception, buffet) La colazione corretta. Un grande dettaglio fare un guincio alla gastronomia portoghese offrendo torte di cocco. Il parcheggio chiuso e gratuito è anche un plus da valutare. Vorrei congratularmi con la gestione dell'azienda e con tutti i dipendenti che lo rendono possibile. Si nota tutto il lavoro che c'è dietro per farci sentire così bene. ¡ Congratulazioni, equipaggio!