Recensioni su Radisson Blu Hotel, Marseille Vieux Port
Radisson Blu Hotel, Marseille Vieux Port
38-40 Quai de Rive Neuve, Marseille, 13007, FranceDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.4/10
Molto buono
109 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.5
Strutture e servizi8.4
Servizio8.5
Pulizia8.4
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Tutte le recensioni(109)
Recensioni positive(9)
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Nat 李凤临
Camera Premium con Vista Porto
Soggiorno: giu 2024
Solo
7 recensione
8.0/10
Molto buono
Pubblicata: 15 lug 2024
Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay…
The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up).
The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast.
Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina.
The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window!
The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage).
Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations.
The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday.
The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed.
The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day.
There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel.
The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit.
Overall, I was satisfied with my stay, and would come again if the above issues were resolved.
Traduci
6/14
Risposta dalla struttura: Chere Nat,Nous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour parmi nous. Vos remarques ont bien été prises en compte et transmises aux services concernés. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très belle journée!
YAR KHEI
Camera Premium con Vista Cittadella
Soggiorno: ago 2023
Lavoro
78 recensione
10.0/10
Eccezionale
Pubblicata: 10 ott 2023
clean & comfortable , overall is satisfaction ,& breakfast is nice
check in staff is good smile & friendly
Traduci
Risposta dalla struttura: Cher(e) YAR KHEI,Nous vous remercions infiniment de votre excellent commentaire que nous ne manquerons pas de partager avec les équipes. Au plaisir de vous accueillir à nouveau
Risposta dalla struttura: Cher(e) Invité,Nous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour parmi nous. Vos remarques ont bien été prises en compte et transmises aux services concernés. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très belle journée!
Risposta dalla struttura: Bonjour,Nous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour parmi nous. Vos remarques ont bien été prises en compte et transmises aux services concernés. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très belle journée!
Utente ospite
Camera Standard
Soggiorno: ago 2024
Solo
27 recensione
9.0/10
Ottimo
Pubblicata: 12 set 2024
房間挺大,性價比不錯。離地鐵口要走大概100米
Traduci
Risposta dalla struttura: Cher(e) Invité, Merci à vous pour cette très belle recommandation à la suite de votre séjour au sein du Radisson Blu Marseille. Nous espérons avoir le plaisir de vous accueillir de nouveau. A bientôt !
Hehe
Camera Standard
Soggiorno: nov 2024
Lavoro
7 recensione
8.0/10
Molto buono
Pubblicata: 14 dic 2024
不錯,還可以
Traduci
Risposta dalla struttura: Cher(e) Hehe,Nous vous remercions infiniment de votre excellent commentaire que nous ne manquerons pas de partager avec les équipes. Au plaisir de vous accueillir à nouveau
Utente ospite
Camera Standard
Soggiorno: dic 2023
Lavoro
23 recensione
10.0/10
Eccezionale
Pubblicata: 20 gen 2024
蠻好的,多次入住了
Traduci
Risposta dalla struttura: Cher(e) Invité,Toute l'équipe du Radisson Blu Marseille vous remercie d'avoir pris le temps de partager votre expérience. Nous espérons vous accueillir de nouveau très vite. Très belle journée!