Riad Dar Salam - 2023 Travellers' Choice

Avoid at all costs! They tried to bait and switch me to another riad... convincing me that it was going to be "an upgrade". No - it was a 10 minute walk down a dark alley to a riad that had plastic shower curtains. I kid you not -- and tried to sell it to me as an upgrade. This location is also not very nice for tourists. I didn't feel 100% safe. Then when I asked for my money to be refunded the manager did but pettily asked for money for the water he gave me back... ok dude. Here's 50 cents. Stunned by lack of hospitality here. AVOID AVOID AVOID

Amazing place . The first thing i want to talk about is the professionality of the manager . He was answering me about all my questions ( Thanks Youssef) . The food was really delicious ( if you want to eat a really delicious food the best place is the hotel) Near from all the touristic monuments ( 15 min Majorelle garden - 15-20 min the jamaa el fna ...) I'll give 10/10 for the cleanliness Thanks a lot for your hospitality 10/10

If you want an authentic experience this riad is perfect. It's located in the buzz of the alleys, it has many of the traditional riad features and is close to the main square about 20 minute walk. The room itself was comfortable and clean, however cold at night and the bathroom very small and basic. We were given blankets which helped. Fayssal, the riad manager, was very welcoming and gave us some good tips and advice. He is by far the best asset of the Riad. However, we cant not mention the dining setup is far from ideal. There are 8 rooms, but just 4 tables under cover ( it was too cold to eat outside) So this meant if you didn't get there early enough, you didn't get to eat until a table had finished their 3 courses, which could be as late as 10.30pm. This was no fault of the staff, but something that really affected us as guests in a big way, as it didn't feel safe to go out at night around the riad and we had paid for food included. Food wise there was no choice, just one main course which was delicious, but a choice would be nice depending on what you want that day. Also, I was pregnant and couldn't eat everything served. Fayssel is also the only English speaking person who works at the riad, so we struggled to communicate with the ladies in the kitchen. Fayssel worked many long hours, and there needed to be someone else too that spoke English on hand to help as the poor man needed to sleep at some point despite always being so helpful. Overall, we did feel disappointed, especially with the dining situation, which brought our score down. If you are happy to wait for a table, you are in no rush and are happy to just try a new local dish every night. Then this may be the riad for you. Also breakfast timings were from 7.30 but expect to be served at more 8.30-9. But huge thankyou to Fayssel for doing all you could to improve our experience.

Great location close to Bab Moussoufa, and within 10min walking distance from Jemaa el-Fna square. Fantastic hospitality and care from Fayssal and all the staff. Fayssal shared lots of helpful suggestions for places to visit and eat nearby, which we really appreciated. Great experience overall!

My daughter and I stayed here for a week. The breakfasts and nightly tagines on the roof terrace were great. The hotel is in a lively and always busy area with plenty of character. There are lots of very interesting market stalls just around the corner. It is a 15-20 minute walk through the medina to the main square (Jemaa el-Fna). The manager Fayssal was very helpful and friendly. He organised excursions, airport transfers and everything else we asked for. We would both happily stay here again. Superb.

Such a shame! The Riad manager is used to overbook the Riad and when you go to check in, after you booked days and days in advance, there is not room for you. Can you imagine arriving in the middle of the night and the first thing you hear is:” sorry we are overbooked!”. They will book for you a place nearby. The new Riad was 20€, the one that we booked 50€. Scam! As less you are the one that get the room. Is not even in a safe area. Be careful: they use to do that and the manager was there, seeing us struggling to find another place and no sorry, no help. Unprofessional horrible man! I’m sorry for the receptionist who has to deal with guest. Disgusting behaviour. Is it a customer service?!

The worst riad ever Specially the receiption man who name is faisal He is impolite rude and disrespectfull The room is tiny ..dirty soooooo smelly no ventilation dont beleive the pictures they put. Breakfast is odd and very small Its the worst riad i have been

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