Riad Karmela Princesse

good location only 10-min walk to the main square, lovely staff very kind and patient to help out!

I have just returned from a weekend break with a friend . We were originally booked into the sister Riad, Karmela upon arrival late at night we were greeted with a complimentary drink each, as we had missed dinner and also a upgrade to Princess. Our room was very cosy , clean and comfortable. All of the staff were lovely and attentive. The food n the Karmela restaurant was amazing and there was a gentleman with a guitar singing some lovely mellow songs. Breakfast was also very good. I would highly recommend staying at this Riad. Thank you for a lovely stay.

What a beautiful Riad. So much better than a hotel. Lovely rooms. We stayed in a junior suite with 3 beds. However 1 bed is up some very narrow stairs. Ok if you're fit and agile. The bathroom could do with modernising though. But the shower was nice and hot and powerful. Staff were fantastic and took care of us. They couldn't do enough. Wish we had a couple of more days there. We reached the Riad quite late and most restaurants had shut. But they served us a welcoming drink and a delicious lentil bean soup. The massage was ok. I have had better. Food -breakfast choice was plenty if you eat everything. They cater for gluten free although they thought gluten free and vegan was the same. Not much choice for vegans. Paratha style and corn bread were vegan. They had soya milk. The vegan dinner menu was almost non existence but they offered to make us food which was all tasty. The location is OK. Tucked away but that means no noise from outside. You would need to get a tuktuk to take you there unless you knew the alleyways We would return.

Currently staying in the Riad Karmela Princesse. It’s about a 8 min walk from the main souk, and about 6 min walk from the closest place a taxi can drop off (so be prepared to carry some baggage). The staff are incredibly accommodating and helpful. They are very professional, friendly and speak excellent English, A real credit to the Riad. The suite we’ve booked is really nice, and there’s excellent wifi, the bed is a little hard, but the bathroom a little odd, with a separate toilet, shower and 2 sinks (but as the suite could sleep 3 or 4 I can understand this would be perfect). The extra bed is on a mezzanine level, but there’s no privacy screen. TV - not easy to fathom, but there’s nothing to watch unless you speak Arabic, Russian or Polish etc. There’s also a channel in English spouting some religious messages, and a Polish channel showing English language music videos. There’s no view of the outside at all, and we are concerned about privacy as the windows face in to the inside of the riad & the curtains don’t close completely- especially in the bathroom. Kettle, coffee & tea replenished daily & a bottle of water - very pleased!! Breakfast- 2 types of cold meats, 3 cheeses, decent selection of fruits (pomegranates are delicious), bread & 3 somewhat stale cereals. There was an omelette on show, so possibly they will make some eggs. 3 jugs of what looked like freshly squeezed orange (lovely) and a couple of coffee machines. Adequate, but a tiny bit disappointing. Would we stay here again? Possibly so, although I may look for somewhere with an outside window view.

Due to earthquake damage at our original riad, we had to quickly choose a new place for our 7 night stay so we were a bit nervous. The Karmela Princess turned out to be the perfect oasis for us! While the riad(s) are very special and the room was comfortable, well stocked and clean, the staff is beyond! Every person there went above and beyond, and we came out with new friends. Such a lovely group of people! Thank you for the hospitality and friendships!

I was staying at the Karmela Princesse when the earthquake hit Marrakech on 8th September. The response from owner Joel and the staff was extraorinary. Calm throughout they worked to inform and reassure. They kept us fed and hydrated, accomodated those who were reluctant to return to their rooms and facilitated changed travel plans. From the bottom of my heart I thank them for everything they did and promise to return very soon.