The Oriental Bataan

Recensioni su The Oriental Bataan

The Oriental Bataan

Hilltop St, Freeport Area of Bataan, Mariveles, Bataan, 2106, PhilippinesDettagli hotel
The Oriental Bataan
The Oriental BataanThe Oriental BataanThe Oriental Bataan
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.7/5
44 recensione
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.6
Servizio3.9
Pulizia3.7
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Tutte le recensioni(44)
Recensioni positive(27)
Recensioni con foto/video(4)
Recensioni negative(7)
Utente ospite
Camera Deluxe Queen
Soggiorno: ago 2023
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 1 ott 2023
The ambience is great place to just sit back and relax. The staff are awemazingly courteous and ready to assist with a smile. Food is fine. The a/c is absolutely cool. We had a slight problem with the water heater BUT was addressed immediately, which is appreciated much. It is a nice cozy clean place for a weekend getaway. I will definitely make it my base when in Bataan.
Traduci
Risposta dalla struttura: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience, courteous staff, and comfortable accommodations during your stay. It's great to know that our team promptly addressed the issue with the water heater to ensure your comfort. We look forward to welcoming you back as your base in Bataan and providing another enjoyable weekend getaway. See you soon!
MR
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2023
The view from the hotel is a stress relief. It's an amazing experience. Everyone is kind.
Traduci
Risposta dalla struttura: Mabuhay, Sir/Madam! Greetings from The Oriental Bataan!We would like to extend our sincerest gratitude to a wonderful review. We are very happy you have enjoyed your stay and taking the time to recognize our staffs' hospitality and services. Thank you and we are looking forward in welcoming you again to The Oriental Hotels & Resorts!
Lopez
Camera Deluxe con 2 letti singoli
Soggiorno: apr 2023
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 22 mag 2023
Great hotel! Everyone was very welcoming and made us feel at home.
Traduci
Risposta dalla struttura: Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel and that our team made you feel welcome and at home. We look forward to welcoming you back on your next visit. Safe travels until then!
S.JUANIZA
Camera Deluxe con 2 letti singoli
Soggiorno: set 2022
Lavoro
44 recensione
4.0/5
Molto buono
Pubblicata: 15 ott 2022
I will stay again near future .food are good dishes. Internet wifi week signal in rooms. It should be upgraded.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
Utente ospite
Camera Deluxe Queen
Soggiorno: gen 2023
Coppia
1 recensione
2.5/5
Pubblicata: 24 feb 2023
Staff are polite and helpful.Rooms are outdated and not very clean.Buffet is okay,saw cockroaches by the green salad area,I told the server and right away they took care of it?!Its very expensive for the hotel like this $ 100., one of the receptionist mentioned to just book online because its a little bit cheaper,we are desperate because we don’t a place to stay in that night
Traduci
Risposta dalla struttura: Thank you for sharing your experience with us. We appreciate your feedback about our polite and helpful staff. However, we apologize for the issues you encountered with the cleanliness of the rooms and the presence of cockroaches near the buffet area. We take such matters seriously and have addressed them promptly to ensure a better experience for our guests.Regarding the room condition and pricing, we understand your concerns and are continuously working to improve our facilities and value for money. We appreciate your patience and understanding during your stay.If there's anything else you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.
Utente ospite
Camera Deluxe Queen
Soggiorno: feb 2023
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 12 mar 2023
We had a great stay at this hotel. Food was great! Rooms were a little old but clean.
Traduci
Risposta dalla struttura: Thank you for your feedback! We're glad to hear that you had a great stay and enjoyed the food. We appreciate your understanding about the room condition and are pleased that you found them clean. Your comments are valuable to us as we strive to improve our facilities for future guests. We hope to welcome you back again soon for another enjoyable experience.
Utente ospite
Camera Deluxe Queen
Soggiorno: gen 2023
Lavoro
1 recensione
4.0/5
Molto buono
Pubblicata: 1 mar 2023
quite good but no towels readily available at cr, nevertheless, its fine
Traduci
Risposta dalla struttura: Thank you for your feedback! We appreciate your understanding despite the inconvenience with the towels. We will address this issue to ensure towels are readily available in the CR (comfort room) for our guests in the future. We're glad overall you had a quite good experience and hope to welcome you back soon!
Utente ospite
Camera Deluxe Queen
Soggiorno: ago 2022
Coppia
3 recensione
3.5/5
Pubblicata: 18 set 2022
Too dark, during our stay there 's brownout and we dont have electricity from morning til we checkout.
Traduci
Risposta dalla struttura: We apologize for your unsatisfactory experience during your stay. Your feedback is crucial to us, and we take it seriously in our efforts to improve. Please know that we are addressing the issues you've mentioned to ensure that future guests have a better experience. If there is anything specific you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to make amends.
Ivy Lopez
Camera Deluxe Queen
Soggiorno: apr 2022
Solo
3 recensione
4.0/5
Molto buono
Pubblicata: 14 giu 2022
I love this place, from staff to Chef to GM. They’re all pleasant and accommodating. Always a thumbs up!
Traduci
Risposta dalla struttura: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
Ann S Galang
Camera Deluxe con 2 letti singoli
Soggiorno: mar 2022
Viaggio con amici
3 recensione
4.5/5
Ottimo
Pubblicata: 26 apr 2022
one of the best accommodations that you can rest well in Mariveles, Bataan, excellent service has been provided by the staff.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We strive to provide excellent service and memorable stays for all our guests. Your feedback means a lot to us, and we look forward to welcoming you back again soon! Safe travels!
JohnstonGlen
Camera Deluxe Queen
Soggiorno: mar 2022
Coppia
1 recensione
1.5/5
Pubblicata: 7 apr 2022
The hotel was terrible. The hot water and TV did not work in the room and had to be repaired. The pool was dirty and full of leaves. The restaurant was expensive and many menu items were not available. And then they charged me extra. Do not stay here
Traduci
Risposta dalla struttura: We apologize for your unsatisfactory experience during your stay. Your feedback is crucial to us, and we take it seriously in our efforts to improve. Please know that we are addressing the issues you've mentioned to ensure that future guests have a better experience. If there is anything specific you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to make amends.
Mel Abalos
Camera Deluxe Queen
Soggiorno: ago 2022
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 31 ott 2022
Pleasant as always
Traduci
Risposta dalla struttura: Thank you and looking forward to meeting you again.
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: dic 2022
Lavoro
1 recensione
3.5/5
Pubblicata: 13 gen 2023
nice place
Traduci
Risposta dalla struttura: Mabuhay! Greetings from The Oriental Bataan!We would like to extend our sincerest gratitude to a wonderful review. We work really hard to give our guests the finest experience possible.Thank you and we are looking forward in welcoming you again to The Oriental Hotels & Resorts!
Xiaomaoyuganen
Camera Deluxe Queen
Soggiorno: apr 2024
Lavoro
32 recensione
5.0/5
Eccezionale
Pubblicata: 2 ago 2024
很不錯啊！推薦大家都去住，性價比很高，總體很不錯的哦，服務也很好，交通非常的便利！大家都很不錯的選擇一樣的酒店！
Traduci
Risposta dalla struttura: MABUHAY! We are excited to learn that you discovered significant value during your most recent visit to our establishment. Our staff is committed to providing an outstanding experience at a reasonable cost, and we are pleased to have exceeded your expectations. / 我们很高兴得知您在最近一次访问我们酒店期间发现了巨大的价值。我们的员工致力于以合理的成本提供卓越的体验，我们很高兴超出您的期望。
Maik Marcel Bouw
Camera Deluxe con 2 letti singoli
Soggiorno: lug 2022
Coppia
3 recensione
1.5/5
Pubblicata: 27 ago 2022
De kamer zat vol met muggen heb er eerst acht moeten vangen.. Verder was het voor een vier sterren hotel zeer onhygiënisch... Zeg maar gerust smerig.. Had op zijn minst een schone kamer en zeker badkamer verwacht.. Het ontbijt was goed.. wel eerst bestellen vanaf een simpel papiertje... De ligging van het hotel is nogal onhandig.. met een weg er naar toe op als ware een berg helling.. De weg terug moet je of zelf lopende doen of mazzel hebben op een voorbijgaande tricycle.. Het hotel biedt zijn gasten geen vervoer naar beneden aan.. Dat zie een goede service kunnen zijn.. Het personeel was opzich wel vriendelijk.. tot we gingen uitchecken... Eenmaal uitgecheckt beweerden ze echter dat we de rekening niet hadden betaald.. Wat inwezen nogal raar is want je betaald immers altijd vooruit in een hotel en zeker bij een vier sterren hotel.. Na 20 minuten te staan wachten buiten ben ik zelf maar weer naar binnen gelopen en toen bleek in eens dat alles was voldaan..
Traduci
6/7
Risposta dalla struttura: We apologize for your unsatisfactory experience during your stay. Your feedback is crucial to us, and we take it seriously in our efforts to improve. Please know that we are addressing the issues you've mentioned to ensure that future guests have a better experience. If there is anything specific you would like to discuss or if we can assist you further, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to make amends.