This hotel has both good points and bad points. I'll start with the good ones... The staff member we dealt with almost exclusively, called Justine, was absolutely charming, and made a real effort to welcome us. She was also really helpful with advice about local restaurants and so on. She is a real asset! The room was beautifully decorated, with a lovely sea view, a comfortable bed, nice sheets, lots of big towels, good quality bath products, and well-stocked with facilities, like hair-dryer, iron, and safe. The tent in the garden, where we had our drinks on our first evening, was lovely, and would actually make a really nice venue, for something like a small, family party, or some such thing. The basement bar itself, is also quite pleasant. However, a big issue for us was that we only discovered on arrival, that breakfast was not included in the price. We're absolutely sure that it was mentioned in the website that we booked through, and we would never have booked the hotel, if it didn't include breakfast, as that's one of the main things that we enjoy about going away. The website of the hotel apparently doesn't say breakfast is included, but we didn't actually look at that. Also, the word ”restaurant” appears both outside and inside the hotel. This meant that we ended up spending something in the region of £50 more than the cost of the room, having to eat elsewhere, which we haven't budgeted for. I had actually spoken to a man the day before we arrived, because we were having trouble booking a restaurant for friends on the Monday night, and wondered if the hotel had a dining room. He mentioned they didn't serve dinner, but did not take that opportunity to tell us that they didn't serve breakfast. Whilst we understood the reasons explained to us, why they no longer serve breakfast, it would have been really helpful to know in advance. They certainly need to sort out the information on booking company websites. The bathroom initially looked spotlessly clean, but we had trouble with the sink, which drained really slowly, so we ended up actually having to just take out the whole plug mechanism; and when I had my shower on the first morning, the shower didn't drain at all, so I ended up pulling out the plug mechanism in the shower as well, and unfortunately, I found it absolutely clogged up with long, black hair, which was absolutely gross. Overall, I would say that if breakfast isn't important toyou, then this is probably a decent place to stay, but we would certainly not go back there ourselves.
40 Recensioni