5 star service, more than we expected. We had to travel to a family reunion in Naples, and HI Marco Island was one of the best priced properties available. It fit the whole family is 2 villas, and I am loyal to IHG so win win. The property exceeded our expectations. Room was clean and SO comfortable. The property itself was very quiet considering it was almost to capacity. The coffee in the lobby was really good! Shuttle to the beach was a perk we made a lot of use of, and i did not expect to. the driver and front desk were all so nice - helped us with our bags, offered us loaner chairs and were really quick when we needed to return. This was a huge time and money saver for such a small amenity fee. The pool is very small, but the pool and hot tub were clean. I guess people don't come to Marco Island for the resort because i did not find one hotel with an extravagant pool :) The Esplanade was a great spot for food and drinks - Mangos food was delicious. Winn Dixie - right downstairs! I think we will come to Naples again JUST for this hotel. Thank you to the shuttle driver (Sorry i dont know his name) and LINDA at the front desk for both going above and beyond for all of us.
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