Recensioni su Hilton Kuwait Resort

Risposta dalla struttura: Thank you for sharing your recent experience at Hilton Kuwait Resort. We are thrilled to learn that you enjoyed an excellent service in our restaurant and that the housekeeping team also provided you with utmost care throughout your stay. It is our team's effort and commitment that has contributed to your enjoyable experience; thus we assure you that we will share your kind words with the team. Thank you and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for choosing our hotel as a venue for your company meetings and trainings. We are pleased to read your satisfaction with your meeting experience. It is truly rewarding to know that you appreciated and recognized the efforts of our team, particularly Belal and Farhad. We assure you that we will convey your kind words and compliments to them. Thank you again and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for taking time to share a review about Hilton Kuwait Resort. We are thrilled to read your overall spa experience and the service demonstrated by the team were truly remarkable. We also shared your positive comments with the entire spa team especially Nina and Menaka for their outstanding service. We assure you that the entire team will be more than happy to make your visit more relaxing and enjoyable. Looking forward to welcoming you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for posting a review about your experience at Hilton Kuwait Resort. We were truly concerned about your recent experience in the Spa and we have investigated the matter with all concerned department. We sincerely apologize that the approach demonstrated by the spa reception left a negative impact during your visit and for any misunderstanding on your spa booking. Please note that this was not the impression we would like to extend to any of our guest, more importantly the overall service every guest deserve to experience. Hence, we have already highlighted this to the Spa Manager and has implemented corrective measures to improve your experience in the future. Please be assured that we are committed to provide the highest level of service constantly hence your feedback are taken seriously. Thank you again for bringing your concern to our attention. We hope to have the opportunity to welcome you back to our resort in the near future. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for posting a review about your experience at Hilton Kuwait Resort. We are pleased to hear that you and your family had a wonderful experience at Songbird Cafe. It is also great to note that Sushila exceeded your expectations. We will definitely share with her your positive comment and appreciation for providing an exceptional service during your visit. We are looking forward to welcoming you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for posting a review about your stay at Hilton Kuwait Resort. We are glad you enjoyed your stay and found the facilities to your satisfaction. We also conveyed your positive feedback to the team especially Narayana for ensuring you a comfortable and tidy room. It is great that you enjoyed your breakfast experience as well your access to the beach and swimming pool. We hope we get another opportunity to welcome you and your family back to our resort in the future. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for taking time to share a review about your stay at Hilton Kuwait Resort. We are pleased to hear that you had an amazing experience at the restaurant, especially with the service provided by our team. We also recognized the effort of Sushila to ensuring you a remarkable service. We are also delighted that you found several of our amenities, such as the swimming pool, spa and gym to your satisfaction. Thank you again and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for taking time to share a review about your stay at Hilton Kuwait Resort. It is great to know that you had an amazing experience at the restaurant. We are glad that you enjoyed the nice view, ambience and more importantly the service our team provided. We also shared your positive remarks with the team. We hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Risposta dalla struttura: Thank you for posting a review about your stay at Hilton Kuwait Resort. We are glad that you and your family enjoyed your experience at the Songbird Cafe. It is great that Sushila were able to meet your expectations by providing an outstanding service throughout your visit. We also shared your positive remarks with her and the team. Thank you again and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager