Dessole Dolphin Bay - All Inclusive

Pantelis è un ottimo massaggiatore. Uno dei migliori massaggi che abbiamo mai avuto. Abbiamo scelto il massaggio cretese. Abbiamo ottenuto uno sconto e un massaggio viso extra per 15 minuti in più. Il direttore della spa era super gentile e disponibile. Nel complesso una grande esperienza.

We stayed in the main hotel. It wasn't too big ant therefore not too busy. Rooms were lovely and clean. Cleaners came in every day. Rooms are a little dated though. All the staff were so friendly and helpful. Pool and beach all clean. There was always a little t of food although felt a little repetitive. All inclusive drinks were really limited. Water slides were great for the kids and we could let them wander themselves as felt really safe (youngest is 10). The only downsides were that there wasn't enough sun loungers. There were a couple of days we couldn't get on the beach or near the pool. The entertainment at night was geared to those that spoke French or German. We were the only English family in the hotel during our whole stay.

Location: The bus journey from the airport takes about 30 minutes, including stops at other hotels. The check-in process went smoothly, and we received our room keys and all-inclusive bracelets immediately upon arrival (in the evening). Accommodation: Rooms are available either in the main building or in two-story bungalows. As a four-member family with a child, we got a family room in a bungalow with two separate rooms. The furniture is a bit older, but the amenities are fully adequate, including a fridge, bathtub, air conditioning and TV. Toiletries (soap and shampoo) are provided, as well as bathrobes. As loyal clients, we were welcomed with a bottle of wine and fruit. During our stay, we had an issue with the air conditioning in one of the rooms. We were offered a room exchange, but we declined. The hotel provided us with a fan until the AC was fixed. Reception: The reception staff communicated well and were very helpful. Restaurant: There was a sufficient variety of dishes, including meat, side dishes, salads, desserts (including ice cream), and fruits (grapefruits, apples, peaches, etc.). Drinks were available from self-service machines. We never had trouble finding a table, and the staff worked hard to quickly replenish the food. Special thanks to Despina, whom we've known for several years, and also to Manolis and Yannis. Beach bar: There are self-service machines for non-alcoholic beverages, water, and coffee, while the bartenders serve all-inclusive cocktails, beer and local alcohol. It's also possible to order extra-paid, higher-quality drinks. All the bartenders work hard. Greetings to Nektarius and Popi! From 11 am to 4 pm, there is a tavern by the beach bar offering pizza, fish sticks, french fries, pasta, sweets, vegetables, and fruits. Hotel bar: It opens at 5 pm, and you can purchase cocktails outside of the all-inclusive package. We send our greetings to our "old acquaintances" Minas, Vladyslav, and Irini, who were always very nice and smiling despite their heavy workload. Pool bar: Throughout the day, non-alcoholic drinks and beer are available. During evening programs, there is a staffed bar. Beach: The beach is sandy, with pebbles at the water's edge. Sunbeds and umbrellas are free of charge. We used to go to the beach early, so we had no trouble finding sunbeds. There were strong winds, high waves, and a red flag the first 3 days, but then the sea calmed down. There are showers at the entrance, and the beach and sunbeds are cleaned daily. Pools: There are two pools with free sunbeds and umbrellas, cleaned daily, with a lifeguard on duty. One of the pools has slides that are available for older children. Entertainment: Throughout the day, there are various activities such as aqua aerobics, volleyball, etc. The animators are very engaging and communicative without being intrusive. Special thanks to Chris, Kilian, and Mathias. We regularly attended morning and afternoon fitness/stretching/yoga lessons, that, unfortunat

Second visit to this resort, second great vacation! We come back because we enjoyed last year visit. The hotel has a private beach, sandy beach with blue flag! It’s perfect choice for family with children. Location is perfect, beach hotels, 15 min of Heraklion, not directly on main road, hotel has a spacious area very well maintain. The drinks are mediocre but this is a general issue for AI resorts. Food is very good and tasty, we enjoyed especially fish, lamb, gyros@beachTaverna🤗. The rooms are cleaned daily. In general, the staff is very friendly, helpful and with a positive attitude. Big thanks for staff! Animation team program was improved since last year. Evening program was nice, too. Kids enjoyed mini disco each evening. We highly recommend this resort.