Hotel Family-friendly a Makati

Questa è la seconda volta che soggiorno nella *****ola di Manila. Sono stato qui una volta in 18 anni e la camera è stata rinnovata, ma non è cambiato molto. Il servizio alla reception è comunque efficiente e cordiale. Anche la qualità della colazione è abbastanza buona, ma ci sono molti cibi occidentali e pochissimi cibi cinesi. Sorprendentemente, il servizio nell'atrio, che in passato era impressionante, era a un prezzo basso. Dopo l'arrivo della nostra macchina, c'erano molti facchini, ma nessuno ci ha aiutato a tirare la porta o i bagagli un grande berretto alla porta. Ok, ma ora che la persona è cambiata, parlo solo da solo e non apro la porta all'ospite. Più tardi, un addetto alla sicurezza ci ha aiutato a trasportare i bagagli. Lo stesso problema di servizio si è verificato anche con la giovane donna che si è seduta a colazione. Sembrava così arrogante e deludente. Alberghi professionali, le tende oscuranti sono fatte così, ahimè! ! !

We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language! Photo from one of the restaurants at Greenbelt close to the hotel.

The location is close to night club, that’s why you will see night life scenarios every night, you can hear the traffic/hon/noisy sounds from the street. The white towel is not in white anymore, 50% darkness that cant be wash away. Additional drink water bottle have a charge. The breakfast i had for 8 morning mainly eggs and coffee, because the food is not tasty to me. Good side is the room is spacious, got 2 working desktop, full body mirror. In short, i will not come back again.

Thankyou Alpha Suites 😘 💓 Staff was excellent!!!from the front desk to the guy(Willy) who gave us extra blankets and toiletries kahit blankets lang ung requests ko but then he gave us everything that we might need🙂thankyou po.We'll definitely be back again as always.

Molto buon posto per rimanere in vacanza. Le camere sono così spaziose.Abbiamo prenotato due camere, ma il personale ha migliorato la nostra camera a tre. Posizione bello che facilmente per voi prendere a prendere o taxi per andare ovunque. Se rientramo a Manila, verrà certamente a stare in questo hotel. Molto raccomandato!!!

Recentemente ho avuto il piacere di rimanere a Makati Diamond Residences, e non posso esprimere abbastanza quanto eccezionale sia stata la mia esperienza. Dal momento in cui sono entrato, il personale mi ha fatto sentire incredibilmente benvenuto, fornendo servizio di top-notch durante il mio soggiorno. Le camere sono spaziose, lussuose e impecabilmente pulite, offrendo una combinazione perfetta di comfort e stile. Le strutture di questa proprietà sono semplicemente eccellenti. La palestra è ben attrezzata e la zona della piscina è un'oasi di relax. Mi è piaciuto soprattutto il buffet per colazione, che ha offerto una vasta gamma di opzioni deliziose per la catering a ogni palazzo. La posizione è invincibile, proprio nel cuore di Makati, rendendo conveniente esplorare la città. Il fatto che Makati Diamond Residences sia davvero separato è la loro attenzione al dettaglio e l'impegno a far sentire gli ospiti a casa. Ogni aspetto del mio soggiorno supera le aspettative, e mi sono lasciato sentire rinfrescato e ansioso di tornare. Raccomando al massimo le Residenze di Makati Diamond a chiunque cerca un soggiorno di lusso e memorabile a Manila. Cinque stelle, senza dubbio!

The housekeeping service provided by Mr. Ariel Pilande, Room Attendant was excellent. He was prompt in his duties, kept the room super clean and well-informed about the services available at the hotel. He is a skilled converationalist. His supervisor, Sir Ryan Navarro made sure that his staff served as well (quite good in overseeing his staff). Overall, the hotel met my expectations from the guards at the ground floor (extremely nice), concierge (attendants were most helpful) and reception (staff were friendly, efficient and helpful).

1. Great service as always, hotel accommodated our early check in; we had an accident on the eve of new year and they were very responsive and checked on us regularly; brought us all the items we needed despite full occupancy, it did take some time so you can improve on adjusting manpower during busy times; something to improve on is the pet policy - while you do allow pets, I would not necessarily call the facility pet friendly as our furry friend really is just allowed inside the room and cannot walk around freely. We had to transfer rooms wothin the stay as we booked a different room within the stay and it toom sometime for the room to be ready during the transfer and they allowed us a late checkout because of this. 2. Room feedback - hair dryer units are difficult to use, I hope you revert back to automatic (my mom who is a senior cannot keep pressing the handle for continuous blow drying and we had to ask for a different hair dryer); the hot water was not very hot. 3. My biggest dissappointment was the heated pool. I always choose to go to this hotel because of this amenity, I stayed 4 nights and the pool heater was under maintenance the entire time so no heated pool. Not to mention it was the busiest season of the year and you should have anticipated this and done your maintenance outside of this period. You should also post this in your website so guests are aware. 4. This is always my beef with Discovery Primea and has not been improved on, in fact, it has deteriorated. Breakfats buffet is not good, limited selection; salad greens were wilted; tapa was tough, no orange juice; we had to go to Manila Peninsula the last day lf our stay as we were tired of the breakfast fare on our 4th morning. 5. Gym - sauna facility: It is weird that they don’t keep your sauna on, you need to wait 30 mins so they canturn on the heat. Shower facility in the gym is also complicated, the fact that you need to post instructions on how to use a shower is not good. Shower ameneties (conditioner and shower gel) were empty in the containers, had to go out to ask for assistance and even then there was no immediate items on hand. Had to go to room to finish the shower.

Il complesso condo non è male, c'è una palestra e una piscina ma è molto freddo, perché il sole non colpisce tutto il giorno. L'appartamento cucina è un piccolo studio, quindi sono stati visti alcuni cazzo di cucina. Situato vicino al supermercato, ristoranti.

Citadines Makati is undoubtedly one of the best hotels in Asia, and my favorite among all Citadines hotels. I have stayed at this hotel for more than ten times during the last year and many other Citadines hotels in different countries, but my experience in Makati has been exceptional. The staff at Citadines Makati has always made me feel at home with their warm welcome and willingness to help in any way possible. I am deeply grateful for their hospitality and service, which has been consistently excellent. They have always made a big effort to accommodate my requests, especially my preference for the highest floor, which provides a great view of the city. I have come to regard this hotel as my home in Manila, and I cannot thank the team enough for making my stay so easy and comfortable. With their excellent service, I can focus on my work without any worries. In conclusion, I highly recommend Citadines Makati for anyone looking for a hotel that provides exceptional service and a welcoming environment. Thank you, Citadines Makati team, for making my stays unforgettable!