Hotel Melia Makassar

Recensioni su Hotel Melia Makassar

Hotel Melia Makassar

Jl. A. Mappanyukki No.17, Kunjung Mae, Kec. Mariso, Kota, Kunjung Mae, Mariso, Makassar, South Sulawesi, 90125, IndonesiaDettagli hotel
Hotel Melia Makassar
Hotel Melia MakassarHotel Melia MakassarHotel Melia Makassar
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

7.5/10
62 recensione
Recensioni verificate
Ubicazione7.7
Strutture e servizi7.6
Servizio7.6
Pulizia7.1
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Tutte le recensioni(62)
Recensioni positive(59)
Recensioni con foto/video(9)
Soggiorno meraviglioso!(13)
Personale amichevole(11)
Ottima colazione(7)
Camere magnifiche(5)
Posizione ideale(5)
Recensioni negative(3)
Rose Ann
Camera Premium King
Soggiorno: gen 2025
Coppia
9 recensione
8.0/10
Molto buono
Pubblicata: 15 apr 2025
One of the best hotels we have used in Makassar. Friendly professional staff at check in. Comfortable rooms, good breakfast buffet. There is an executive lounge on the 11th floor which is worth using.
Traduci
Risposta dalla struttura: Dear Ms. Rose AnnThank you very much for your wonderful feedback!We are truly honored to be considered one of the best hotels you’ve stayed at in Makassar. It’s heartening to hear that you enjoyed our comfortable rooms, the quality of our breakfast buffet, and especially the service from our friendly and professional front office team during check-in.We're also delighted that you had the chance to enjoy our Executive Lounge on the 11th floor—indeed, it’s one of our favorite spaces to offer an elevated and relaxing experience for our guests.We truly appreciate your kind words and look forward to welcoming you back soon for another exceptional stay.Warm regards, Dewi Shinta Guest Experience Manager
Shelly
Camera Deluxe
Soggiorno: gen 2025
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 14 mag 2025
The best and comfy for hotel in Makassar
Traduci
Sudari
Camera Deluxe
Soggiorno: set 2024
Lavoro
2 recensione
8.5/10
Molto buono
Pubblicata: 7 ott 2024
Good locations, good service and good foods
Traduci
Risposta dalla struttura: Dear Mr. Sudari,Thank you for your kind review to Melia Makassar! We’re thrilled to hear that you enjoyed our prime location, excellent service, and the food we offer. Your satisfaction is our top priority, and we look forward to welcoming you back to Melia Makassar for another great experience.Warm regards,Teguh AndhikaGuest Experience Manager
Utente ospite
Camera Deluxe
Soggiorno: mar 2024
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 11 apr 2024
Location and services are good.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Melia Makassar!Thank you for your time to share your memorable experience on your recent stay at our hotel. We are glad to hear that you found the location and services at Melia Makassar to be good! We strive to provide our guests with a convenient location and excellent services to ensure a pleasant stay.We hope to have the opportunity to welcoming you again in the future. Warm Regards, Teguh Andhika Guest Experience Manager
Palebangan
Camera Deluxe
Soggiorno: nov 2022
Solo
1 recensione
8.0/10
Molto buono
Pubblicata: 12 mar 2023
It was a good experience. Room pretty spacious with standard amenities. Staff quiet frendly. The breakfast was average with minimum selection. The hotel located in the heart of Makassar, which is make it a plus.
Traduci
Risposta dalla struttura: Dear Valued guest,Warmest greetings from Melia Makassar !Thank you for taking the time to write a detail review from your experience at Melia Makassar.We are very happy to find that your stay was pleasant one and feel happy for our service, room and facilities. Your feedback regarding the breakfast variety has been noted. We hope that we can welcome you again next time in a different occasion.Best Regards, Teguh Andhika Guest Experience Manager
Utente anonimo
Camera Deluxe
Soggiorno: gen 2023
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 15 feb 2023
Thumbs up. Very nice and recommended. Nice breakfast, clean, and helpful staffs
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Melia Makassar !Thank you for taking the time to write a detail review from your experience at Melia Makassar. We are happy to know that your stay was a pleasant with us. We hope that we can welcome you again next time in a different occasion.Best Regards, Teguh Andhika Guest Experience Manager
Utente ospite
Camera Deluxe
Soggiorno: set 2022
Coppia
2 recensione
5.5/10
Pubblicata: 6 nov 2022
We stayed in the hotel on 17-20 October 2022. In the early morning on 19 Oct 2022 at 4AM, the electricity went out. The torch in the bedroom was broken, luckily we have a personal mobile thus we try to call the receptionist however the telephone was also out of order. We went out the room to find out what was going on. Finding the emergency exit is our priority however we figured out that the "EMERGENCY EXIT" light to show the stair was also out. Thus we were left completely in the dark and knew nothing what was going on. Finally, after half an hour, there was a technician passing by. we took a chance to ask and insist his mobile number. He promised that the light will be up in 10 minutes, however of course it did not happen. We finally got in touch with Mr. Denny the general manager who confirmed the light will be up in half an hour. However, again it did not happen due to the various situation with the batteries etc. In the end, the light was up after 4 hours using the generator. Mr. Denny who was just on his 2nd day at the Melia Makassar had explained the situation and we have also delivered our feedback concerns regarding the safety of his hotel. Thus hopefully, he will mitigate any possible risk in case this happens again in the future.
Traduci
Risposta dalla struttura: Dear Valued guest , We are very pleased to have been chosen as your place to stay while in Makassar and thank you for sharing your Melia experience.We offer our sincerest apologies for the less than satisfactory experience that you had at our property in regards of our safety procedure. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. We apologize for the issues in your stay, and will work with our maintenance team to ensure that we make this right.Again we thank you for your comments and we look forward to be given the chance to welcome you back to Melia Makassar in future occasion, so that you can experience a remarkable stay for the good reasons.Best Regards,Teguh AndhikaAsst. Guest Experience Manager
Utente ospite
Camera Deluxe
Soggiorno: apr 2023
Lavoro
22 recensione
10.0/10
Eccezionale
Pubblicata: 12 mag 2023
Vert good, food is delicious
Traduci
Risposta dalla struttura: Dear Valued Guest, Warmest greetings from Melia Makassar ! Thank you for taking the time to write a detail review from your experience at Melia Makassar. We are happy to find that our food taste and quality met your expectations. We hope that we can welcome you again next time in a different occasion. Best Regards, Teguh Andhika Guest Experience Manager
Widi SyahrulRomadon
Camera Premium
Soggiorno: gen 2024
Lavoro
13 recensione
10.0/10
Eccezionale
Pubblicata: 16 feb 2024
Nyaman
Traduci
Risposta dalla struttura: Kepada Bpk. Widi Syahrul Romadon,Salam hangat dari Melia Makassar !Terima kasih atas ulasan Anda kepada Melia Makassar! Kami sangat senang mengetahui bahwa Anda merasa nyaman selama menginap di hotel kami. Kenyamanan tamu adalah prioritas utama kami, dan kami sangat berterima kasih atas apresiasi Anda.Kami harap dapat menyambut Anda kembali di Melia Makassar dan memberikan pengalaman yang lebih berkesan di masa mendatang.Salam hangat, Teguh AndhikaGuest Experience Manager
KAYKAY0928
Camera Deluxe
Soggiorno: ago 2023
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 28 ott 2023
Excellent!
Traduci
Risposta dalla struttura: Dear Kaykay0928,Thank you for a wonderful feedback to Melia Makassar! ! We're thrilled to hear that you had an excellent experience. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again on your next visit to Makassar. Warm regards, Teguh AndhikaGuest Experience Manager
fahlevi fachry
Camera Deluxe
Soggiorno: feb 2023
Famiglia
2 recensione
8.5/10
Molto buono
Pubblicata: 28 mag 2023
Okeee mantap
Traduci
Risposta dalla struttura: Kepada tamu yang terhormat, Terimakasih telah membagikan pengalaman Anda di Melia Makassar. Sungguh suatu hal yang menyenangkan bagi kami mengetahui bahwa tamu kami meninggalkan hotel dengan pengalaman yang menyenangkan dan berkesan.Kami berharap segera berjumpa dengan Anda kembali. Salam hangat, Teguh Andhika Guest Experience Manager
Utente ospite
Camera Premium
Soggiorno: dic 2022
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 30 gen 2023
amazing
Traduci
Risposta dalla struttura: Dear Valued Guest, We are very pleased to have been chosen as your place to stay while in Makassar and thank you for sharing your Melia experience.We are very happy to hear that you had a good experience on your stay with us. It's so heartwarming to read your feedback!Looking forward to welcome you back on your next stay.Best Regards,Teguh AndhikaGuest Experience Manager
Vivindy
Camera Deluxe
Soggiorno: gen 2025
Coppia
17 recensione
7.0/10
Pubblicata: 13 feb 2025
Hotel is gedateerd. Beetje oubollig. Handdoeken zijn al wat ouder. De kitranden zijn ietwat zwart in de badkamer. Zwembad heeft koud water, gym prima uitgerust. Ontbijt heerlijk uitgebreid Aziatisch. Kamerprijs was niet heel hoog ( €45 ) dus prima.
Traduci
Risposta dalla struttura: Bedankt voor uw eerlijke feedback. We waarderen uw opmerkingen en zullen deze meenemen om onze faciliteiten en service verder te verbeteren. Fijn om te horen dat u genoten heeft van ons uitgebreide Aziatische ontbijt en de goed uitgeruste fitnessruimte. We hopen u in de toekomst opnieuw te verwelkomen en een nog betere ervaring te bieden. Met vriendelijke groet, Dewi Shinta Guest Experience
Utente ospite
Soggiorno: set 2023
Coppia
15 recensione
10.0/10
Eccezionale
Pubblicata: 28 ott 2023
Hotel terbaik di makassar 😉 kamar yang bersih, petugas hotel yang sangat ramah dan sarapan yang enak
Traduci
Risposta dalla struttura: Kepada tamu yang terhormat ! Salam hangat dari Melià Makassar! Terimakasih atas ulasan sempurna Anda. Kami sangat senang dinobatkan sebagai hotel terbaik di Makassar oleh Anda. Kami pun senang Anda merasakan pengalaman berkesan selama bersama kami. Kami berharap Anda akan kembali mengunjungi kami di lain waktu. Salam, Teguh Andhika Guest Experience Manager
Utente ospite
Camera Deluxe
Soggiorno: ago 2023
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 4 nov 2023
Pelayanan bagus, cuma agak lama pas check in. Kebersihan hotel sangat baik, jd nyaman stay disana apalagi yg bawa anak kecil. Breakfast enak.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your kind words! We are delighted to hear that you experienced good service and found the hotel to be clean and comfortable, particularly for guests with children. It's wonderful to know that you enjoyed our delicious breakfast. We appreciate your understanding regarding the check-in time, and we apologize for any inconvenience it may have caused. Your comments are valuable to us, and we will review our check-in process to see if there are ways we can make it more efficient for our guests.We look forward to the opportunity to welcome you back for another enjoyable stay. Best Regards, Teguh Andhika Guest Experience Manager