Novotel Makassar Grand Shayla

Recensioni su Novotel Makassar Grand Shayla

Novotel Makassar Grand Shayla

Jl. Chairil Anwar No.28, Sawerigading, Kec. Ujung Pandang, Kota, Sawerigading, Ujung Pandang, Makassar, South Sulawesi, 90115, IndonesiaDettagli hotel
Novotel Makassar Grand Shayla
Novotel Makassar Grand ShaylaNovotel Makassar Grand ShaylaNovotel Makassar Grand Shayla
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
43 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.0
Servizio4.5
Pulizia4.2
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Tutte le recensioni(43)
Recensioni positive(43)
Recensioni con foto/video(9)
Soggiorno meraviglioso!(7)
Personale amichevole(7)
Takuto Shinogi
Camera Superior (2 letti singoli)
Soggiorno: feb 2024
Altro
2 recensione
4.7/5
Fantastico
Pubblicata: 18 mar 2024
All the staff were kind to Japanese tourists. The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.) At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to. I would like to stay again the next time I visit. I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor. I had a great time for 5 days. Thank you! Arigato!!
Traduci
Risposta dalla struttura: Dear Mr.Takuto Shinogi,We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regards,Guest Experience Executive
Utente ospite
Camera Superior (letto matrimoniale alla francese)
Soggiorno: ott 2024
Famiglia
14 recensione
4.5/5
Ottimo
Pubblicata: 5 nov 2024
the breakfast need improve about the taste….and the corridor carpet need to repair
Traduci
Utente ospite
Camera Superior (letto matrimoniale alla francese)
Soggiorno: dic 2023
Solo
12 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
Location good,Staff excellent,Breakfast good and Trip price wonderful.
Traduci
Risposta dalla struttura: Dear Mr/Mrs,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest regards,Guest Experience Executive
Kurniawan
Camera Deluxe matrimoniale - non fumatori
Soggiorno: set 2023
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 7 ott 2023
Good hotel location and services. Just need to improve the cleanliness of the room. Saw dirty spots on the sofa and the shower area.
Traduci
Risposta dalla struttura: Dear Mr.Kurniawan,We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. I apologize if any of your experiences did not meet your expectations; please allow me to convey my sincere apologies.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest Regards,Guest Experience Executive
Utente ospite
Camera doppia Executive (non fumatori)
Soggiorno: set 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 4 dic 2023
Very good location . Accessible to many main routes connecting to town .
Traduci
Risposta dalla struttura: Dear our valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest regards,Guest Experience Executive
Zongwu
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: ott 2024
Lavoro
2 recensione
3.5/5
Pubblicata: 15 nov 2024
I will be back
Traduci
Utente ospite
Camera Superior (letto matrimoniale alla francese)
Soggiorno: feb 2023
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 30 mar 2023
Modern designed room with some sign of aging Very good view of the city Easy to get to places
Traduci
Risposta dalla struttura: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your recent stay. We are grateful for your genuine appreciation of our product, location and overall experience with us.It is our priority to maintain quality of service at all level. Again thank you for sharing your experience and we look forward to your upcoming visit.Sincerely,Front Office Manager
Jarina Binti
Camera Superior (letto matrimoniale alla francese)
Soggiorno: nov 2022
Coppia
16 recensione
5.0/5
Eccezionale
Pubblicata: 17 dic 2022
Definitely a great choice for a city stay in Makassar. The service is warm and professional. Breakfast has very high variety!
Traduci
Risposta dalla struttura: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our food variety, our best services and overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Utente anonimo
Camera Superior (2 letti singoli)
Soggiorno: nov 2022
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 dic 2022
Quite satisfied and enjoy
Traduci
Risposta dalla struttura: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Utente anonimo
Camera Superior (letto matrimoniale alla francese)
Soggiorno: set 2022
Lavoro
86 recensione
5.0/5
Eccezionale
Pubblicata: 30 ott 2022
Good Good
Traduci
Risposta dalla struttura: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Dika555
Soggiorno: feb 2022
Viaggio con amici
65 recensione
4.5/5
Ottimo
Pubblicata: 26 mar 2022
Nice and clean hotel
Traduci
Risposta dalla struttura: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our cleanliness, our best services and overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
UD HAJI LONO
Camera Superior (2 letti singoli)
Soggiorno: dic 2024
Famiglia
3 recensione
4.0/5
Molto buono
Pubblicata: 31 gen 2025
Nice hotel, mending disini daripada ditempat lain
Traduci
DENI
Camera Superior (letto matrimoniale alla francese)
Soggiorno: ago 2023
Lavoro
55 recensione
5.0/5
Eccezionale
Pubblicata: 24 set 2023
Layanan : Cukup Bagus Fasilitas : sesuai expektasi Makanan : Lumayan, standard bintang 4
Traduci
Risposta dalla struttura: Dear Bapak/Ibu Deni,Terima kasih atas ulasan positif Anda tentang Novotel Makassar. Kami senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel kami. Kami berharap bisa menyambut Anda kembali dengan pengalaman yang jauh lebih menyenangkan dari kunjungan Anda sebelumnya. Salam Hangat, Guest Experience Executive
motoride
Camera Superior (letto matrimoniale alla francese)
Soggiorno: set 2023
Solo
90 recensione
5.0/5
Eccezionale
Pubblicata: 9 ott 2023
역시 유명호텔체인이라 기본적으로 깔끔함.방도 넓은편이고 조식도 다양하게 잘나오는편. 한가지 아쉬운점은 바닥이 카펫이라 냄세가 약간 난다는것
Traduci
Risposta dalla struttura: Dear Mr/Mrs, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive
rudy
Camera Superior (2 letti singoli)
Soggiorno: gen 2024
Lavoro
36 recensione
3.2/5
Pubblicata: 8 mar 2024
hotel letaknya tidak jauh dari bandara dan cari gojek saat pagi hari gampang, shg ke bandara lancar.
Traduci
Risposta dalla struttura: Dear Bapak Rudy,Terima kasih telah bersedia menulis ulasan sehubungan dengan pengalaman berkunjung Anda ke Novotel Makassar Grand Shayla.Ulasan Anda sangat berharga bagi kami, dan tentunya kami berharap bisa bertemu kembali di lain kesempatan.Salam hangat,Guest Experience Executive