Hotel H2hotel a Mainz

Check in veloce, personale gentile, molto pulito e vicino alla stazione dei treni. L'unica cosa che ho notato ma non ha influito sul mio soggiorno qui non è così buono all'interno dell'isolamento, posso sentire altre persone parlare.

Ottimo lavoro e buon colazione la stanza è pulita e confortevole solo mezza un commento sui canali TV non c'è nessun canale inglese Spero che la gestione dell'hotel si accorga di aggiungere canali inglese vicino che è un supermercato turco e anche altri 2 grandi supermercati molto vicini all'hotel a circa 10 m di distanza Ristorante italiano e tedesco La stazione di autobus è a circa 200 m di distanza dal centro della città e la stazione principale

A parte la posizione geografica, altrimenti non è il prezzo della casa ora. La stanza non ha aria fredda, è un po'di merda per le persone che hanno paura del calore. Tutto altra non è squisita, la colazione è molto varietà, l'igiene ambientale è molto buona, l'hotel offre anche un parcheggio in camera gratuita.

I don’t like leaving bad reviews but this hotel warrants it. I had booked a King Balcony Junior Suite. When I arrived at the hotel, I was told that my room was not available for a ”technical” reason. I then asked to be moved to another Junior Suite with a balcony and was told that all of those rooms had a ”technical” issue. I find it extremely difficult to believe that all of those rooms suffered a ”technical” problem on the day I checked in. The reception offered no explanation whatsoever as to why all those rooms were unavailable. The Front Desk Manager then said that he could upgrade me to another suite but it wouldn't have a balcony. This was something I was willing to accept although I said that I specifically booked the room to enjoy use of the balcony. He wrote the key card out and then disappeared to the back office for 10 minutes. When he came back he explained that all of the other suites were occupied (how did he not know this when he offered me the new room?) and I would have to be downgraded to a room of a lesser standard or I could go to the other Hilton in Mainz but it would cost me €100 more a night. I accepted the downgrade and was met with a dated room. No USB ports which really is standard for a modern hotel. The room itself was very clean although housekeeping missed the small things (eg the coffee spills on a napkin were just left and the napkin wasn’t changed). The bar was OK. It looked like the chef was serving. Maybe they were short of staff. I’d never stay here again. Go to the Hilton Mainz (by the river).

We were there in September this year for 5 days, Given our food at night as we were booked for evening meal. This hotel was not prepared for any of this never mind 50 guests, The food served to us was obviously brought in cooked and was inedible. Lovely for one night as a stop over but living out of a suitcase as no wardrobes or drawers. Situated in the middle of an industrial estate with nothing near. As we were on a tours during the day we did not have transport to go out at night. Therefore very boring. As most of the tour party were older people we were unable to walk down to the town which was about a half hour for someone who is able bodied. Drink sold in cans. One day we came back and ordered a cup of coffee and they had run out. Very disappointed. Not fully the hotels fault but our coach tours is liable to give us what we were promised.

Especially good are the following when considered a 2 star which makes clear prior to booking the features it does not gave. The location on the quiet edge of the old town within 10 mind walk of the centre. Buffet breakfast has varied and ample choices. They made clear that the lifts at the time of stay were getting refurbished with 1 out of the 2 out of Commission during prior communication as as clearly noted in the hotel showing good communication. Underground car park access communication answered promptly ahead of travel noting you can access it before check-in giving the staff the ticket during check-in. 50 spaces for most of the stay was ample until the end of the stay when it got very busy. Only issue with underground car park was that exact procedures for leaving could do with improvement. Front desk staff provided great assistance with check in & check out information

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

Location affascinante, ottima posizione sul fiume . colazione molto soddisfacente con prodotti di qualità . Ottima pulizia della camera. Carenza in bagno di qualche accessorio idoneo come il phon di qualità

Questo hotel ci ha ospitato per una notte durante il nostro viaggio di ritorno dall’Olanda. Siamo una famiglia di 5 e viaggiamo con il nostro cagnolone. L’accoglienza è stata squisita, molto professionale, estremamente affabile e completa dal punto di vista delle informazioni. Allo stesso tempo ci siamo ritrovati in un ambiente che ci ha messo subito a nostro agio. La nostra camera era pronta, pulita e dotata di un piccolo omaggio di benvenuto per il nostro cagnolone. Abbiamo cenato in hotel: era tutto squisito! Ma la vera rivelazione è stata la colazione: c’era davvero tutto ciò che si potrebbe desiderare! Buono vario e servito in maniera originale. Originale è la parola d’ordine: nulla è lasciato al caso, davvero nulla. È stato un soggiorno breve ma unico, spero ci sarà presto la possibilità di tornare.