Recensioni su Hotel Urban,a Member of Design Hotels

Risposta dalla struttura: 尊敬的Huang先生,我們非常感謝您對Urban酒店的正面評價。我們很高興得知您對我們的清潔衞生、便利性以及安全措施感到滿意。Urban酒店始終致力於為賓客提供舒適、安全的住宿環境，您的認可對我們來説意義重大。能夠看到您對我們服務的肯定，我們全體員工都感到非常鼓舞。我們將繼續保持和提升我們的服務標準，確保每一位賓客的入住體驗都能達到最高的滿意度。期待未來有機會再次歡迎您的到來。謹致敬意,Andreu Canals, General Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your review.We are pleased to know that you chose Hotel Urban for your stay.We understand that tranquility in your room is important, and we apologize if you experienced any disturbance from the sounds of doors in the morning. Our rooms are designed with soundproofing features to ensure a peaceful environment for our guests. Nonetheless, we acknowledge that sometimes noises can carry, and we regret any inconvenience this may have caused during your stay.We hope you were able to appreciate our central location, which is ideal for exploring the city's main attractions and cultural sites.We look forward to welcoming you back in the future.Kind regards,Andreu Canals, General Manager

Risposta dalla struttura: Dear Guest,Thank you for such a great review.It fills us with joy to know that you had an exceptional stay at Urban.We are delighted that you felt incredibly welcomed and appreciated the friendliness, professionalism, and attentiveness of our staff. It is our aim to provide an environment that feels like a home away from home for our guests, and it's wonderful to hear that we have succeeded in making your visits to Madrid memorable.We look forward to welcoming you back in the future.Kind regards,Andreu Canals, General Manager