Sonder Malasaña

交通便捷，出行方便。房間整潔，入住安心

房間非常乾淨，很舒適！

Location is 10/10. Gran Via is about a 20 minute walk. As two vegans, there were loads of vegan restaurants and cafes close by so that was amazing. The area was relatively quiet. We also really liked our room, it was clean and had everything we needed. Kitchen facilities were great. They include sponge, washing up liquid, dishwasher tablets, etc which is a nice touch. King size bed was great. We gave a 4/5 for condition because we had the accessible room (1.5) because my partner is disabled (non-wheelchair user). The bathroom is a wet room with two slits in the floor and tiles in the middle. We noticed right away that the tiles weren’t attached to the floor at all which we knew wasn’t right. We used the shower and it immediately flooded the whole bathroom. However, we messaged Sonder who arranged a new room for us right away which we stayed in for that night. The next day, they glued down the tiles and fixed the flooding. After this, the slit area was still a bit loose and dodgy but didn’t cause us any issues. The customer service is 10/10. I think that they need to renovate the disabled bathroom to create a better design. The condition of the non-disabled bathroom was 10/10. Overall, pretty much everything was great, we’d definitely stay again. Especially if they renovate the accessible bathroom. Thank you Sonder!

Great location in Madrid neighborhood steps away from Metro station. Place looked just like pictures. Communication with Sonder was great. Elevator stopped working while we were checking out, and we received txt letting us know with offer of assistance to help carry bags down stairs. Will look to stay here again on my next trip to Madrid.

We had a 2 bedroom apartment with a 5 year old and we thoroughly enjoyed staying here. Very clean and comfy apartment. Modern and chic. Great area with loads of food and shops. Very close to public transport. Would definitely stay here and again and fully recommend.