Hotel con parcheggio a Macomb County

This by far was the absolute worst experience I have ever had at a hotel! I reserved a room for a wedding I was attending and they had reserved a block of rooms. I booked my room over a month ago. Never heard anything and the day before I got an email to check in so I did. I drove 4 hours to get to hotel to find out that there were several people who have been waiting for rooms in the lobby for over 2 hours! When I went to check in, I was told that my booked room was not available as they had a hockey tournament that books the hotel every year and that the hotel was overbooked by 5 and I may not get a room at all! I had a wedding to be at starting at 5 and it was already 4:15. I tried calling corporate and they took my reservation number and then transferred me to someone else and they started to talk with me and then I got disconnected. Could never get back in touch with them. The front desk Lao told me they were short handed as 2 people called off. He called and spoke with the manager of the hotel who was at home, and not there assisting with all of these problems. I was then told that they would be giving me 20,000 points in my account, and that would plow me to go to another hotel and try and get a room! I am from out of town and had no idea where the other hotels were! Again, we were late for a wedding! Finally, after my friend changed in the bathroom while I argued with them, they finally had a room that was not the room I booked, but better! We ran upstairs and I got changed and we’re over an hour late for the wedding missing the vows! We were offered the room at a discount, but they had already charged my card earlier in the day! Said a credit would happen at checkout and it still has not come through. Was not given the credits I was promised! When we checked out, I found out the rude guy at the desk mixed up our rooms with another couple and we were in the wrong room under their name! Getting sleep at night was impossible, because the kids were running, yelling and screaming in the halls all night with no help for parents. When we came back from the wedding, all of the hockey parents were sitting in the lobby drinking with more alcohol than a bar! I counted 26 bottles of wine at one table, and a ton of heavy liquor bottles at the other table! The parents were even loud and their children were terrorizing the residents of the hotel! I have been trying to get a hold of corporate today to no avail! Never stay at this hotel! I could understand maybe if this was not an international chain of hotels, but they are a well known hotel chain! Very, very upsetting and will never stay at another one again!

Siamo rimasti qui per un viaggio in Detroit per prendere una macchina, un ragazzo ha raccomandato questa posizione, perché era nuova e vicino alla sua casa e negozio in un'area sicura. La stanza era eccellente! Grande letto, comodo e molto pulito. La bagno era una delusione. Lo capisco, è un hotel! Ma almeno i contrattisti che sanno come coprire la stanza e finire il lavoro di plastica correttamente. Anche questo è 2020, perché hanno usato un piccolo bagno invece di semplicemente fare una passeggiata in doccia è al di là di noi. Un altro grippo è stato il bar di doccia che si è ripetutamente abbassato, le tubature con cadere e sembrava un lavoro di hacking massiccio.

L'hotel, bene il tappeto dove la mia stanza era situata, non doveva essere tenuto un appartamento, quasi mi sono camminato per qualche volta in camera mia. Non c'era caffè per il produttore Il prossimo mattino, quindi ho cercato di chiamare il desk, ma il telefono in camera non funzionava; l'uomo in sala sapeva che il telefono non funzionava e mi avrebbe dato il caffè che non è mai successo. Sabato sera potresti sentire l'odore di cannabis nella sala che era un hotel non fumatore. Domenica mattina, durante il check-out, sono andato al divano per dirgli che il bagno non funzionava e che non ho trovato nessuno al divano o al caffè. Quando sono tornato nella stanza dopo aver caricato la mia macchina per controllare, assicurarmi che non ho lasciato niente nel pavimento del bagno era inondata, ma non ho potuto chiamare il desk perché il mio telefono non funzionava e nessuno era intorno nelle stanze. Questo hotel ha bisogno di dipendenti che possono essere intorno per aiutare i suoi ospiti! Anche i telefoni nella stanza sono obbligatori! Per quanto pagato per due notti potevo stare meglio e almeno avevo un caffè! Non resterò a Marriott in qualsiasi momento presto!

Front desk clerk Buba almost ruined our entire family reunion. Thanks to IHG corporate and two hours of work around to bypass Buba’s “policy” of not allowing secondary guests listed on the reservation to check in, the trip was a success and we enjoyed the hotel and the other friendly and helpful desk clerks. Supposedly Buba was acting at her managers direction, when I called the manager had “just stepped out” but never returned my call at all over the three day time from I was waiting for it. Again IHG corporate assisted and the manager and desk clerk Buba did not. My secondary guests were listed in the reservation and they had copies of the reservations with their names on it, but Buba stated it was not the policy to allow the secondary guests to check in due to fraud concerns. IHG corporates stated to me that IHG guests collect points for stays and can use the point to book rooms for family and friends as long as the other person is listed on the reservation (they were) there should be no problems. They also stated that they validate my account and attempted to assure Buba that there was no fraud. Anywhooo Buba (and the manager?) need some coaching and education. I am a diamond member and never had that happen at any hotel and hope it never happens again. I’d rate Buba and manager 0/5 but the other workers and the hotel itself are 5/5.

Ho soggiornato con la mia famiglia due volte ora. L'estate scorsa è stata la nostra prima esperienza; abbiamo dovuto tornare all'MI all'inizio di maggio, quindi abbiamo scelto di nuovo questa. Il personale dell'hotel era molto professionale e accogliente per entrambe le visite. Le camere erano eccezionalmente pulite e avevano le strutture necessarie per un soggiorno più lungo. Il nostro colazione ogni mattina aveva una bella selezione di frutta fresca, yogurt, cereali, nonché oggetti caldi che cambiavano ogni giorno. I bambini della nostra famiglia godono in particolare delle vafle fresche che vi sono disponibili per farvi da soli. Uno dei dipendenti che era lì in ultima visita era ancora lì per la nostra gioia. Si chiama Kathy Lippman, è così attenta a dettagli nella zona del colazione, mentre ancora fa il tempo di fare il pranzo, quasi si sente come se tu potessi essere in un bel letto e colazione con lei come host. Apprezziamo che il personale rende il vostro soggiorno piacevole.

Il cibo era grande. Amo il caffè!!! E' la nostra casa lontano da casa mentre visita la famiglia. I miei nonni amavano la piscina!! Questo è stato il nostro secondo soggiorno in 2 mesi. Molto pulito ... letti sono comodi. Ci ritroveremo di nuovo e di nuovo

I was extremely disappointed with our stay. The hotel was dirty - from the entrance, to the lobby, hall and the room. The halls were filled with litter on the floors. Our room had not been vacuumed - trash in every corner. The fridge was dirty, the vent in the bathroom was covered in dust. The wash clothes looked like they were cleaning rags (very dingy). Lots of people walking the halls and going to the rooms with the cleaning person . I believe, they only change sheets as the place is really dirty. We couldn't get the urine smell out of our room despite odor killing disinfectant and room fresheners. Breakfast - they don't have the pints of milk as seen in the images, there is a pitcher of milk that stays in the small fridge it was there all night until the next day for use. No pastries. They said we had to wait for the guy that was on call to come in before we could get a plunger for the toilet. 2 hrs later, my husband went down and there were two of them behind the counter. an employee kept his truck parked at the entrance each night and the alarm went off every few minutes. Most of the staff was very unfriendly and appeared and sounded annoyed that you were there. There were 2 that spoke pleasantries out of the 7 that we encountered. I will never stay here again and don't recommend it.

È stato un piacevole soggiorno bell'ubicazione del personale e è stato tranquillo

I want to give this place 5 stars because the building seems brand new and has a lot of potential. There are a lot of problems with this hotel. It seems like that housekeeping is non-existent throughout the hotel. There are crumbs, grass clippings and food debris everywhere. In the dining area, lobby, stair wells and hallway during my 3 day stay. The gym had no towels and no sanitizing wipes to clean the equipment. I called down to the front desk for sanitizing wipes and towels and the agent said “I’ll bring you towels.” The business center had non-working computers. The breakfast was out of everything at 830-900 every single day. I was here on the weekend. The lady working the kitchen was disorganized. The food stations were not cleaned, nothing was being filled, and the garbage had no liners so everyone was throwing trash in a box with no liner in the bin. I can understand one day but this was every single day. They need to hire her more help. I have never experienced this at any HOMEWOOD suites. Ok, the positives. My room during check in was very clean, it was quiet, comfortable, and the gym is very nice. The gym is very big and has everything you need for a full work-out. Free weights, elliptical, bikes, treadmills, medicine balls and a pulley station. I hope management fixes everything because this place has a lot of potential.

Se vuoi vivere Warren, Courtyard by Marriott Detroit Warren, a soli 5 minuti di auto da General Motors Global Technical Center e Ascension Macomb-Oakland Hospital sembra proprio l'ideale. Questo hotel si trova a 27,9 km da Ford Field e 27,6 km da Little Caesars Arena.Approfitta dei servizi ricreativi disponibili, che includono una piscina coperta e una palestra aperta giorno e notte. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, un caminetto nella hall e una sala ricevimenti.Scopri il menù di The Bistro, piacevole ristorante che offre cucina americana e include un bar/lounge. Troverai un'ampia scelta di pietanze anche al bar/caffetteria in loco. La colazione completa è disponibile tutti i giorni a pagamento.Potrai usufruire di un business center aperto 24 ore su 24, check-in veloce e check-out veloce. Stai pianificando un evento a Warren? Presso questo hotel avrai a disposizione 113 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio gratuito è disponibile in loco.Rilassati in una delle 147 camere della struttura, completa di microonde. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, scrivanie e accessori per la preparazione di caffè/tè.