Hotel Guia

Recensioni su Hotel Guia

Hotel Guia

No.1-5 Songshan Road, Macau Peninsula, Macau, ChinaDettagli hotel
Hotel Guia
Hotel GuiaHotel GuiaHotel Guia
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
1660 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.5
Pulizia4.6
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Tutte le recensioni(1660)
Recensioni positive(1611)
Recensioni con foto/video(474)
Posizione conveniente(177)
Reception gentilissima(57)
Trasporto da/per l'hotel(47)
Vista sul giardino(36)
Cibo squisito(30)
Vicino alla zona panoramica(25)
Ottimo ristorante(20)
Recensioni negative(49)
Terra
Camera Deluxe con balcone
Soggiorno: ott 2024
Coppia
2 recensione
3.0/5
Pubblicata: 12 nov 2024
L'odore era di sigarette Very Strong, None Stop, proveniente dall'aria condizionata centralizzata la nostra ultima notte lì. Lo spazio era piuttosto angusto. Le cose andavano bene. Difficile trovare un taxi durante l'ora di punta durante il giorno.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite: Grazie mille per il supporto al nostro hotel. Abbiamo immediatamente dato seguito ai problemi da lei segnalati. Siamo molto dispiaciuti di averle causato un'esperienza spiacevole. Vorremmo porgerle le nostre più sincere scuse. La ringraziamo molto anche per averci fornito le sue preziose opinioni. Continueremo a migliorare i nostri servizi. Non vediamo l'ora della sua prossima visita!
Splack29
Camera Standard per due persone
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
The hotel location is great, just near the attractions Guia Fortress, Lighthouse and Chapel. Also near the Macau Tower where we watched the Fireworks. The room is very clean and spacious as well as the window is nice with a great view outside. The rooftop was really adored by my wife and kids.
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Risposta dalla struttura: 尊敬的宾客， 感谢你下榻東望洋酒店。很高兴看到您对酒店地理位置、卫生状况和服务质量的好评。酒店毗邻塔石广场、東望洋塔、奧特萊斯购物中心， 吃喝玩乐， 一应俱全。同时位于酒店的麗湖軒餐厅， 为客人提供高品质的餐饮服务， 欢迎您下次来体验。
Utente ospite
Camera Standard per due persone
Soggiorno: ott 2024
Solo
56 recensione
4.5/5
Ottimo
Pubblicata: 31 gen 2025
Stayed here before. Have been upgraded to a room with balcony this time with good view. Staff are helpful. Yum cha on lobby level is nice.
Traduci
6/7
Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Sat Hing Franky
Camera Standard per due persone
Soggiorno: ago 2024
Viaggio con amici
2 recensione
4.2/5
Molto buono
Pubblicata: 3 ott 2024
Staff were warm and helpful. Services were very good. Roof sitting area enjoyed good view of Macau. Didn't dine at the hotel this time.
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Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Sheila
Camera Standard per due persone
Soggiorno: dic 2024
Coppia
24 recensione
4.5/5
Ottimo
Pubblicata: 9 gen 2025
We always stay here, good service, quiet, small and more traditional hotel. Excellent dim sum.
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Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Utente ospite
Camera Standard per due persone
Soggiorno: apr 2024
Viaggio con amici
4 recensione
3.7/5
Pubblicata: 20 giu 2024
The location is near to the central but need to walk a slope or staircase to reach. The room is simple and nice.
Traduci
Risposta dalla struttura: Dear guests: Hello! The hotel is located in the business district. This location provides guests with great convenience for eating, accommodation, traveling, entertainment, and shopping. The hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can contact the hotel. Front desk colleagues, we hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Weichen
Camera Standard per due persone
Soggiorno: mar 2024
Solo
1 recensione
4.2/5
Molto buono
Pubblicata: 27 apr 2024
Quite but close to everything. Comfortable and spacious room.
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Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy to your vacation. The hotel looks forward to your stay again!
ChrisTer98
Camera Standard per due persone
Soggiorno: lug 2024
Coppia
8 recensione
4.7/5
Fantastico
Pubblicata: 31 ago 2024
The staff were very friendly and nice. The only issue was the steep hill. When I just arrived in macau from hong kong, I took the shuttle bus to lisboa and walked to the hotel. It was super tiring, especially with so many luggages. Hotel was nice and clean. They provide shuttle bus only to the casinos and not back. Therefore, if you are not taking the taxi, you will have to climb the steep hill everyday.
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Risposta dalla struttura: Dear guests: Hello! Thank you for your evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your support! Good luck!
aries84
Camera Standard per due persone
Soggiorno: feb 2024
Solo
2 recensione
3.7/5
Pubblicata: 18 mar 2024
good location,nice and clean hotel.. highly recommendable hotel
Traduci
Risposta dalla struttura: Dear guest, I am very happy to leave a deep impression on you. I hope this beautiful city can leave you with a beautiful memory. Looking forward to your next visit.
Utente ospite
Camera Standard per due persone
Soggiorno: giu 2024
Viaggio con amici
6 recensione
4.5/5
Ottimo
Pubblicata: 20 lug 2024
Fantastic location near the lighthouse , convenient to return to in the evening and to do morning walk to the sightseeing in the morning Room was ok, small but clean. Rooftop has amazing view , pity no bar or drinks to choose. But some shops and restaurants are very near.
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Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
bby17
Camera Standard per due persone
Soggiorno: apr 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 lug 2024
the hotel is very nice and clean. the room is also a decent size and the airconditioning system was good as well
Traduci
Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers. The hotel looks forward to your stay again!
Zhenni
Camera Standard per due persone
Soggiorno: mar 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 18 mag 2024
Okoko
Traduci
Risposta dalla struttura: 亲爱的宾客您好，感谢您对東望洋的喜爱和认同。東望洋一直努力为旅客打造溫馨舒適的家居体验，希望我们能为您的假期增添喜悦和感动。酒店期待您的再次入住！
Celia
Camera Standard per due persone
Soggiorno: set 2023
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 27 ott 2023
Great view outside my window! Good service at reception. My friend got free upgrade on her birthday stay.
Traduci
Risposta dalla struttura: Dear guests: Hello! Thank you for your perfect comments. Your support and encouragement are the biggest motivation for us to move forward. Looking forward to your visit again!
Utente anonimo
Camera Standard per due persone
Soggiorno: mar 2024
Viaggio con amici
10 recensione
5.0/5
Eccezionale
Pubblicata: 10 mag 2024
Helpful staffs and comfy room. Great location and it is closed to main attractions in Macau.
Traduci
Risposta dalla struttura: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Hui Lee
Camera Standard per due persone
Soggiorno: mar 2024
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 5 apr 2024
Have the opportunity to improve in the future. The apperance and behaviour of Front office girls need more training.
Traduci
Risposta dalla struttura: Dear guests, we apologize for not being satisfied with this stay. Your valuable advice is very important to us. We have responded to the relevant department heads and will definitely retrain the hotel service staff to ensure that we can provide you with a more comfortable service next time. I hope you forgive me. Finally, thank you once again for your comments and suggestions. If you come to Macau next time, I hope to book this hotel again, give us a chance to apologize, I hope you can see different us!