Sofitel Macau at Ponte 16

Recensioni su Sofitel Macau at Ponte 16

Sofitel Macau at Ponte 16

Rua do Visconde Paço de Arcos, Inner Harbour, Macau Peninsula, Macau, ChinaDettagli hotel
Sofitel Macau at Ponte 16
Sofitel Macau at Ponte 16Sofitel Macau at Ponte 16Sofitel Macau at Ponte 16
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.0/10
Ottimo
8996 recensione
Recensioni verificate
Ubicazione9.1
Strutture e servizi8.8
Servizio9.1
Pulizia9.2
Filtra per:
Ordina per:
Tutte le recensioni(8996)
Recensioni positive(8706)
Recensioni con foto/video(2802)
Magnifica vista sul mare(510)
Ottima colazione(424)
Reception gentilissima(336)
Piscina pulita(261)
Piscina meravigliosa(261)
Vicino alla zona panoramica(255)
Trasporto da/per l'hotel(191)
Buffet delizioso(135)
Recensioni negative(290)
Eretreia
Camera Superior King
Soggiorno: ott 2022
Coppia
13 recensione
9.0/10
Ottimo
Pubblicata: 15 nov 2022
È stato fantastico la seconda volta che ci siamo stati. Abbiamo provato la cena a buffet della festa di granchio ed è stato fantastico.
Testo originaleTraduci con Google
Uncle Teng
Camera Superior con due letti singoli
Soggiorno: ago 2025
Famiglia
40 recensione
7.5/10
Pubblicata: 15 set 2025
The room did not provide complimentary bottled water. Instead, guests were expected to fill a reusable bottle from a water purifier located in the room, which had to be refilled using the bathroom sink. This setup was less convenient than anticipated.
Traduci
Risposta dalla struttura: 尊敬的宾客，Bonjour，您好！首先很感谢您在本次的澳门之旅中选择了索菲特酒店，很遗憾获悉此次体验未能令您满意。在此，请允许我借此机会与您分享关于洗浴用品品牌更新的消息，为了积极配合雅高集团推行的“21世纪地球”可持续发展承诺，酒店客房内牙刷、梳子、剃须刀均更改為環保材質，酒店洗浴用品也已改为可降解材料包装的法国品牌 - 浪凡，同時房間將不再提供塑料瓶裝水，現已配置過濾直飲水機，我们诚邀热爱旅行的每一位宾客从身边的点滴做起，以更加绿色的生活方式出行，共同为环保事业做出贡献。最后，再次感谢您对此次下榻体验提出的宝贵意见。若您选择再次造访，我们必将十分感激，届时，请不要犹豫与我们提前联系，我们必将竭尽全力为您的下一次创造提供一个更加舒心满意的体验。宾客体验团队Jenny 敬上幸福安康！
NakaWK
Camera Superior King
Soggiorno: ago 2025
Coppia
4 recensione
10/10
Eccezionale
Pubblicata: 2 set 2025
Nice and cosy room allocated. Hotel staff was friendly and helpful. Extended our checkout by an hour. Though an old hotel, well maintained and spacious room. Although our room was next to lifts, the room was very quiet.Only suggestion is to include a bidet next to toilet bowl.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour，您好！ 十分感恩得到您的滿分好評，這對我們整個團隊來說是一個極大的鼓舞，我們會繼續努力，期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Utente ospite
Camera Superior King
Soggiorno: lug 2025
Altro
4 recensione
10/10
Eccezionale
Pubblicata: 18 ago 2025
I liked it. The hotel is better than expected based on the reviews. The room category was upgraded for free, and there is a transfer from the port. I recommend it.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 十分感謝您對服務提出的特別讚揚，这使我們感到很開心和自豪，期待與您再次相聚！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
CHANFamily
Camera Luxury King
Soggiorno: lug 2025
Coppia
9 recensione
10/10
Eccezionale
Pubblicata: 15 ago 2025
We had a fabulous stay at Sofitel Macau. We were greeted warmly by the front desk - Sammi and welcome team. Hotel location is great.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 十分感謝您對Sammi服務提出的特別讚揚，这使我們感到很開心和自豪，期待與您再次相聚！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Aviya
Mansion At Sofitel
Soggiorno: giu 2025
Famiglia
2 recensione
8.0/10
Molto buono
Pubblicata: 1 ago 2025
I booked Mansion place yearly at Sofitel. We always have a wonderful time celebrating our spacial family gathering here. This time the fragrance of the place was different from the past. Still Sofitel is one of the best for our family gathering. Good staff service!
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！十分感恩能夠獲得您的大力支持，您的每一次回訪都是對我們最大的肯定，我們必將繼續努力，不斷提高，不辜負您信任和支持。萬分期待與您再次相會！祝您幸福安康，萬事如意！澳門十六浦索菲特酒店團隊 敬上
Utente ospite
Camera Superior King
Soggiorno: giu 2025
Viaggio con amici
11 recensione
10/10
Eccezionale
Pubblicata: 23 lug 2025
Amazing location, close to Saint Paul’s ruins, tons of restaurants and cafes nearby, very friendly and helpful staff
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour，您好！ 十分感恩得到您的滿分好評，這對我們整個團隊來說是一個極大的鼓舞，我們會繼續努力，期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
cattyjiro
Camera Superior con due letti singoli
Soggiorno: giu 2025
Famiglia
4 recensione
9.5/10
Fantastico
Pubblicata: 6 ago 2025
Room is big and the customer service is good and helpful. The ****** is inside the building and it near to sightseeing.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 十分感謝您對服務提出的特別讚揚，这使我們感到很開心和自豪，期待與您再次相聚！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Garry cool.
Camera Luxury con 2 letti singoli
Soggiorno: giu 2025
Viaggio con amici
31 recensione
10/10
Eccezionale
Pubblicata: 11 lug 2025
I staying this hotel many times. Need and clean kindly staff great service nice view always feel happy to stay at the place. You should try at once
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour，您好！ 十分感恩得到您的滿分好評，這對我們整個團隊來說是一個極大的鼓舞，我們會繼續努力，期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Utente anonimo
Camera Superior King
Soggiorno: giu 2025
Affari
60 recensione
10/10
Eccezionale
Pubblicata: 8 lug 2025
This hotel is in a great location for exploring Macau’s historic district, as it’s only 17 minutes from the Ruins of St. Paul’s.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 非常感激得到您的好評，澳門十六浦索菲特位於澳門半島，對於澳門經典旅遊景區遊覽以探訪澳門地道美食都十分便利，我們期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
CHUTINUNNN
Camera Superior King
Soggiorno: mag 2025
Coppia
12 recensione
10/10
Eccezionale
Pubblicata: 30 giu 2025
Room clean and nice breakfast also good , l like that turn down service :) hotel its easy to get around from here, and just short walk there are lots of delicious local restaurants
Traduci
6/7
Risposta dalla struttura: Dear Respect Guest,Bonjour! Lei Ho.We appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sofitel Macau at Ponte 16
Tang
Camera Superior King
Soggiorno: giu 2025
Affari
1 recensione
8.0/10
Molto buono
Pubblicata: 20 lug 2025
Sofitel Bed is comfy and provides strong support which is good for me.
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 很感謝您抽出寶貴的時間給予我們好評。我們會繼續努力，不辜負您的一番信任和推薦。 期待與您再次相聚! 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Nicky_Thailand
Camera Luxury King
Soggiorno: mag 2025
Coppia
7 recensione
10/10
Eccezionale
Pubblicata: 3 giu 2025
Good view and the service is excellent , new experienced for customers who need a luxury and reasonable price
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour，您好！ 十分感恩得到您的滿分好評，這對我們整個團隊來說是一個極大的鼓舞，我們會繼續努力，期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
AED_khv
Camera Superior King
Soggiorno: ago 2025
Coppia
12 recensione
10/10
Eccezionale
Pubblicata: 4 set 2025
It was fantastic ! I advised you !
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour，您好！ 十分感恩得到您的滿分好評，這對我們整個團隊來說是一個極大的鼓舞，我們會繼續努力，期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上
Ayuprapna
Camera Superior King
Soggiorno: apr 2025
Viaggio in solitaria
13 recensione
10/10
Eccezionale
Pubblicata: 21 mag 2025
Great location for walk around the city 10 minutes walk to senado square,breakfast simple but variable,superior king room it was huge , clean but a bit smely
Traduci
Risposta dalla struttura: 尊敬的賓客，Bonjour！ 非常感激得到您的好評，澳門十六浦索菲特位於澳門半島，對於澳門經典旅遊景區遊覽以探訪澳門地道美食都十分便利，我們期待有機會再次接待您！ 祝您幸福安康！ 澳門十六浦索菲特酒店團隊 敬上