Mandarin Oriental Macau

很喜歡酒店安靜又優美簡潔的環境，房間很乾淨，景觀超美。感謝酒店前台Raymond的熱情招待和做了對酒店的各種介紹。還幫我們免費升級了房間，這次的酒店staycation體驗十分之良好😊

早餐品種不多，衹能吃飽，算不上吃好，258HKD一份不值，泳池太小，不如對面的美高梅，所謂的海景猶如垃圾堆，景色差的很，雖然天氣也不好，但總體下來大失所望！硬件也偏舊！酒店的免費交通衹能送去外港碼頭！我朋友前幾個月來還大讚服務好，可以送去大三巴！哎，總是聽説文華服務取勝，但我完全沒感受到，這個可能也看服務員心情吧，也有可能是暑假稍微入住率提升了！

Mif was so warm and helpful. The staff at Mandarin Orential were helpful, attentive and happy. Excellent team and staff at Rica Vida were super helpful without asking he knew I wanted a pot of hot water. Everyone made it super special for our memorable stay.

Helpful and friendly staff at the Mandarin Oriental. Room with great view of the Nam Van Lake. Enjoyed the drinks at Vida Rica’s. Look forward to staying at MO Macau again.

My stay in Mandarin Oriental has been a pleasant one the moment I checked in. The room is very clean, cozy and quiet. The reception, by the name of Mif has been exceptionally polite, kind and very helpful. We are very pleased throughout the stay and will strongly recommend to anyone looking for a classy, cozy place to relax whilst in Macau. Peter

It was our anniversary trip but our trip got off to an inauspicious start with my wife spraining her ankle. But the hotel has been most helpful and thoughtful in attending to all of our needs from providing us with ice packs and bandages to sending over a tube of muscle rub (courtesy of the spa department). Special thanks goes to Roche, Sarah and Shad in the concierge who have been most patient with our various requests for help. Our upmost gratitude also to Karen who has been most helpful in assisting our checking in. Thanks also to Beatrice and Kaye who ensured that the check out process was flawless and smooth (and the nice gentleman who assisted us in getting a taxi). This is by far our most enjoyable hotel stay and all of your staff have done you proud.

Very recommended hotel nice staff good hospitality will come back again

First time back to MO since Macau reopening. used to stay once in two-three month. reception services excellent as they checked my profile before arrival and only spent 3 minutes for whole process. Free upgrade room given MO club member.

Have a wonderful time at MO. Staff was friendly and helpful. Ask for late check out due to late flight, was granted extension till 2pm.