Broadway Macau

1.we follow the instructions arrived the hotel 3pm for check in .then we ask the counter how to book the kids edutainment the class,he just inform us book online.but never give us any website to make it and when we go in our room also nv get kids welcome pack.until at night I feedback to the counter then give us.And the bed got insect bit,my child the neck and my feet full of red mark and inchy. 2.we went to kids edutainment (galaxy hotel)on 18/6.don't know what star got event or not in this building.all the people block of the lift,kids and parents can't go in or out of the lift .no security around to manage it . 3. When we went to the customer service counter at galaxy hotel, they do not accept feedback and we can only make feedback though the website we made our booking. That is not enough channel provided for feedback. Our family got a bad experience here!

Your operation hours of swimming pool is too late. Some of the hotel in macau opens at 8am but yours is 10am.

Good information service at the hotel lobby.Friendly staff.Have a small snack when arriving at the hotel lobby.Quiet place and we enjoy the Grand resort deck.And good thing have some complimentary drinks in the mini bar.I love it!❤️❤️❤️

We arrived in Macau after travelling to Zhuhai by train, it's an easy and mostly undercover walk to Macau immigration. After clearing immigration, we caught a courtesy coach to the Boardway hotel which takes approx 30mins (including a bus change at Galaxy). Check-in at Broadway was very easy, the reception staff were friendly (especially Thomas!). Our room had a great view of the river, the room was clean, good size and the room had everything we needed. There is a foodcourt within walking distance of the hotel. Other hotels were also within walking distance.

Everything is nice except location abit far from Cotai *****. Need to walk 15-20mins to Galaxy hotel coach bay. There are many restuarants nearby along broadway food street that open till 10-12pm. Delicious breakfast that worth paying. Overall value for money!

Hotel Macau! The location is excellent — it’s connected to the Galaxy complex, so it’s super convenient to access great restaurants, shopping, and entertainment. The hotel itself feels cozy, comfortable, and welcoming from the moment you step in. The rooms are spacious, clean, and modern, with comfortable beds and all the amenities you’d expect from a high-quality hotel. The staff were friendly, professional, and always willing to help — check-in and check-out were quick and smooth.