Utente ospite
28 aprile 2024
Four day stay here for a break and it didn’t disappoint. Welcome and check in was professional, friendly and exactly right, not too stuffy, not too over familiar and this was the standard throughout. The hotel is very pretty, very floral and feminine in decor in the restaurant and orangery. The bar has a great vibe and staff here are upbeat and chatty. Room was comfortable although the armchairs and sofa probably could be squishier to allow for a bit of sinking in at the end of the day. Bed, lovely, good linens and a nice soft topper on a quality mattress. Bathroom good. Could do with a magnifying mirror though (especially for contact lens wearers) and the floor needs a bit of a bleach as it’s a little bit grey now. We mentioned at reception that the room (17) also needs soundproofing where there is an adjoining wall. Our neighbours were not noisy at all but you could hear them talking quite clearly at times. Breakfast is quite delicious and good choices. A simple buffet for granola, English ham and cheese etc was available, not a huge choice but enough. The best staff I’ve have experienced in a very long time. Well done!
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