Hotel Rebstock

What a lovely hotel in the Old Town of Luzern. The staff were amazing and helped us in every way. We arrived early and we could left our luggage with them. On arrival our suitcases were already taken to our rooms. We were upgraded for free to the top floor and these rooms were beautiful. We also had a stoep on both sides.

We loved our stay at Hotel Rebstock! When you book a hotel in a foreign land, sight unseen, you are taking a risk. We made the right choice! It was the perfect choice for us. Walkable distance from the train station, very close to old town and the lake boats. Reception was very attentive and helpful. They were there if we needed anything. Our room was very large and comfortable. I would stay here again and recommend to everyone.

The Hotel Rebstock is a hidden gem tucked sideways off the main promenade at Lucerne, literally 10 minutes' walk from the Central Station. Though the exterior is very old (15th C), all the facilities inside were tip-top and everything one would expect: spacious room, huge super-comfy bed, wonderful bath, and all the usual things. Breakfast was served from a continental buffet and was quite simply superb of its type with freshly baked breads and rolls. If you wanted fried eggs and bacon, you could get it! Excellent coffee - as standard! Probably the best 'continatal breakfat' I've had. We dined in the hotel restaurant one night: traditional Swiss menu and local wine. The service from the receptionist was first-class: she was exceptionally helpful in sorting out a USB charger.

I never experienced a hotel elevator that only stopped between floors. If you have heavy luggage forget this place. Not only is the elevator an issue but it's tiny as well. If you are handicapped in any way stay away from this dangerous place.