Hotel di lusso a Punta Cana

very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back

E' bello vivere qui. L'atmosfera dell'hotel è molto buona Casa di も Liji でした Cibo è vario, da buffet a birra, biscotti e biscotti in tutto il mondo. Non mangio molto carne, ma sono particolarmente consigliato per coloro che amano la carne.

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

Le strutture dell'hotel sono vecchie e non c'è aggiornamento.La sanità è facile per i poveri. Quando la camera di scena del mare è rimasta, la finestra è sporca e non può essere svuotata. Chiama il servizio della camera di ospite per migliorare.La scena del mare sulla spiaggia dell'hotel è generalmente e il gusto dei piatti è generalmente. Ci sono molti insetti nella stanza di servizio, mia figlia è stata spazzata via.In generale, questo prezzo non vale la pena.