Hotel Family-friendly a Lusaka

This is a really cozy spot minutes away from East park mall/Acacia park. Location is super convenient for catching Yango rides at all times during the day. The staff are very friendly and accommodating - Justin and Theresa were really helpful and communicative! They are understanding of any last minute changes / adjustments to travel plans and are willing to work with you on it! They have a nice store room where you can leave your luggage as you are traveling around the country on short trips. Would definitely go back again!

Soggiornando in Neelkanth Sarovar Premiere, sarai proprio al centro di Lusaka, a soli 4 minuti a piedi da Mulungushi Confrence Centre e 6 minuti da Kenneth Kaunda International Conference Centre. Questo hotel di lusso dista 1 km da Pakati Sunday Market e 1,6 km da Assemblea nazionale di Zambia.Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness aperto 24 ore su 24, una piscina all'aperto e un bagno turco. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.Scopri il ristorante di questo hotel, Copper Pot, che serve il pranzo e la cena. Avrai inoltre a disposizione gli snack acquistabili al bar/caffetteria e il servizio in camera 24 ore su 24. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar a bordo piscina. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:30.Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Lusaka? Presso questo hotel avrai a disposizione 446 metri quadrati di spazio con un centro congressi e 5 sale riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.Regalati un soggiorno indimenticabile in una delle 82 camere con stile personalizzato della struttura, dotate di angolo cottura con frigorifero con congelatore e piano cottura. Le camere sono dotate di balcone. La TV LED da 45 pollici con canali via satellite è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e scrivanie.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.