Recensioni su Home2 Suites by Hilton Shanwei Lufeng
Home2 Suites by Hilton Shanwei Lufeng
Junction of Guangshan Highway North and Renmin North Road, Hongxing Village, Donghai Town, Lufeng, Guangdong, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.9/5
Perfetto
3285 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.9
Servizio4.9
Pulizia4.9
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Tutte le recensioni(3285)
Recensioni positive(3270)
Recensioni con foto/video(494)
Reception gentilissima(747)
Ottima colazione(580)
Parcheggio comodo(252)
Molti servizi(251)
Ottimo design(110)
Posizione centrale(57)
Ottimo caffè(31)
Palestra meravigliosa(9)
Recensioni negative(15)
Guido Fabbrini
Suite
Soggiorno: nov 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
Had a pleasant stay in Hilton hotel, room was very clean and staff was super nice
Traduci
Risposta dalla struttura: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different new experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your return at any time.
TIGERFRAG
Dynamic Twin Room (Schuda Mattress+smart Toilet+dual Function Refrigerator+capsule Coffee Machine)
Soggiorno: lug 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 19 ago 2024
Exception well located; every needs was within walking reach. Every amenities is well keep and in top functioning order with unquestionable cleanliness. Reception staff can only be described with one expresión - wow! Specially Jennie. Her attention to details was a clear demonstration of good training and management effort. Anyone visiting this city should stay in this hotel. I’ll come back again!!
Traduci
Risposta dalla struttura: Dear Guest, We are delighted to hear that you had such a wonderful experience with us. Thank you for your kind words about our location, amenities, and the service provided by our reception staff, especially Jennie. We strive to ensure that every guest feels welcome and comfortable during their stay. We look forward to having you back soon! Best regards, The Hotel Management。
jo.kra10
Camera con letto king size flessibile (macchina da caffè a capsule+divano letto+wc smart+frigorifero con funzione doppia)
Soggiorno: gen 2024
Lavoro
18 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2024
Very good hotel, very clean. Staff is helpful and you have everything you need in the room. Pets are allowed.
Traduci
Risposta dalla struttura: Dear guest: We appreciate your support and recommendations. The hotel is pet-friendly and pets are welcome. The rooms are equipped with intelligent guest control systems, including smart lighting and smart toilets, and feature a smart cubicle design with a multi-functional sofa, removable desk, microwave, coffee maker and refrigerator. There is a 24h parking lot, gym and laundry room, unlimited drinking at the lobby buffet bar, and the restaurant on the third floor offers a Chinese and Western buffet breakfast with a variety of flavours, including Lufeng traditional cuisine. Provide intelligent robots to deliver goods to your door, so that you can enjoy the convenience of home during the journey. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel staff is looking forward to your next visit! Looking forward to seeing you again!
Utente ospite
Camera con 2 letti confortevole
Soggiorno: set 2023
Viaggio con amici
10 recensione
4.5/5
Ottimo
Pubblicata: 14 ott 2023
Good location in city centre with good Chinese restaurant (5F),super market (2F). Remarkable service:quick check in&check out ,helpful,introducing near-by attractions & eateries.Spotless clean at all areas & room.Comfortable room with good air conditioner ,powerful shower & auto-functional toilet. Breakfast is in wide varieties &yummy .We (a group of friends) had wonderful night in this hotel.
Just need to improve: the top part of the glass penal
at shower area is full of dust (room 1810)
Traduci
Risposta dalla struttura: Dear guest: Hello! We are touched by your sincere and meticulous sharing and are glad that you and your friends had a wonderful time here. In response to your feedback on the bathroom glass door stain problem, we have ordered the housekeeping department to conduct a comprehensive investigation and cleaning, and require the strengthening of hygiene norms and daily inspections. The hotel is located next to Yueyun Bus Terminal, connected to Shenzhen-Shantou Expressway, close to Lufeng high-speed Railway station, convenient transportation. Adjacent to Suibao department store ,a large shopping mall, food 、shopping 、leisure and entertainment facilities are fully equipped. The hotel features parking, a gym, laundry and a self-catering bar. The restaurant serves Chinese and Western buffet breakfast, including traditional Lufeng cuisine. Equipped with a suite layout and intelligent guest control system, the rooms are equipped with a sliding screen, a multi-function sofa, a removable desk, a capsule coffee maker, a microwave and refrigerator, and a 24-hour thermostatic bath. Famous scenic spots such as Shanghai Bund, East Guangdong Gold Coast Jinxiang Silver Beach, Qingyun Mountain, Xuanwu Mountain Tourist area, Red Bay tourist area are close at hand. We sincerely welcome you and your friends to visit next time.
Utente ospite
Camera con 2 letti confortevole
Soggiorno: lug 2023
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 6 ago 2023
The hotel is new and the room is nice with beautiful sunset view. The staff are nice and helpful. The location is excellent if you are exploring the region, lufeng, a small town with not much to see. It cost us 110rmb amd 40 rnb respectively to Shanwei and Lufeng high speed train station.
Traduci
Risposta dalla struttura: Dear customer:Thanks for your choice. We are glad to see your recognition of the hotel's environment, hygiene and service, and it is regret that we didn‘t get your full five points. Please believe that we have been constantly updating and improving facilities and equipment, strengthening hygiene management, improving service quality, just to create a more comfortable accommodation environment for guests, We believe that you will have a better accommodation experience next time. Seaside rainbow town Jinxiang Silver Beach, Shanghai Bund, Qingyun Mountain-Dingguang Zen Temple, Xuanwu Mountain tourist area, Red Bay tourist area and other well-known attractions are close at hand, we sincerely invite you to visit next time.
Edward Hyon
Camera con letto king size flessibile (macchina da caffè a capsule+divano letto+wc smart+frigorifero con funzione doppia)
Soggiorno: giu 2023
Viaggio con amici
1 recensione
4.2/5
Molto buono
Pubblicata: 30 lug 2023
It was a pleasant stay.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for your choice and recognition.And we regret that we haven't reached your five-point standard yet. Please believe that we have been constantly updating and improving facilities and equipment, strengthening hygiene management, improving service quality, and creating a comfortable and convenient accommodation experience for each guest is our ultimate goal, looking forward to serving you again and getting your five-star praise.
Utente ospite
Camera con 2 letti confortevole
Soggiorno: feb 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 31 mar 2024
Nice stay
Traduci
Risposta dalla struttura: Dear guest: We are delighted with your support and recommendation. The hotel room is equipped with an intelligent guest control system, including intelligent lighting and a smart toilet, featuring a flexible opening design. And it is equipped with a multifunctional sofa, a movable desk, a microwave, a coffee machine, and a refrigerator. There is a 24-hour parking lot, gym, and laundry room, and a self-service bar in the lobby for unlimited drinking. The restaurant on the third floor offers Chinese and Western style buffet breakfast with a variety of flavors, including traditional Lufeng cuisine. Provide intelligent robots to deliver items to your doorstep, allowing you to enjoy home convenience while traveling. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. All hotel staff look forward to your next visit! Looking forward to reuniting with you again!
HawkC
Camera con 2 letti confortevole
Soggiorno: mar 2023
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 9 apr 2023
Good nice
Traduci
Risposta dalla struttura: 尊敬的顧客您好! 非常感謝您對陸豐希爾頓惠庭酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您在百忙之中抽出時間為我們撰寫如此詳細的點評。看到您和孩子在我們酒店度過了愉快的時光,我們感到無比欣慰。首先,很高興我們酒店的位置能為您帶來便利,家在附近卻依然選擇我們,這是對我們極大的信任。對於您提到孩子想住酒店,我們也很榮幸能成為孩子的心儀之選。您對酒店環境衞生和服務的滿意是我們最大的動力。我們一直致力於為每一位賓客提供乾淨整潔的房間環境,提前為您開好空調這個小細節能得到您的認可,我們十分開心。房間的安靜也能讓孩子安心學習,作業高效完成,這真是太好了。關於早餐湯粉較鹹的問題,我們會及時反饋給餐飲部門,讓他們在口味把控上更加精準。同時,也很感謝您對做湯粉的姐姐和收桌女服務員的讚揚,她們的優質服務能給您留下深刻印象,我們也為有這樣的員工感到自豪。我們一定會轉達您的表揚,為她們“加雞腿加分”。孩子與機器人玩耍時,工作人員的耐心勸阻也體現了我們對賓客的關愛。我們會繼續保持這種服務態度,讓每一位賓客都能感受到家一般的温暖。再次感謝您的入住和點評,我們期待您的下次光臨,繼續為您提供滿分的服務體驗。
Utente ospite
Camera con letto king size flessibile (macchina da caffè a capsule+divano letto+wc smart+frigorifero con funzione doppia)
Risposta dalla struttura: 尊敬的客人:非常感謝您給予我們酒店這麼高的評價,您的話語如同一束光,照亮了我們日常服務工作的每一處細節,讓我們深知所有的付出都是值得的。王小惠、前台工作人員以及三樓餐廳的那位女服務員,都因您的表揚而倍感自豪,同時也深感責任重大,他們會繼續堅守崗位,用更優質的服務回饋您的信任。我們十分珍視像您這樣用心給予評價的客人,您的滿意就是我們最大的追求。期待您的再次光臨,我們已經迫不及待要為您提供更貼心的服務啦。