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Kimpton Hotel Palomar Los Angeles Beverly Hills
4.2/5119 Recensioni
Westwood
First of all, this hotel is not in Beverly Hills. Don’t expect it to be. False advertising in my opinion. Call it what it is: Westwood. Secondly, and more importantly, the hotel rooms smell horrible. They gave us a tour of five different rooms on different floors and they all smelled extremely bad. It seems like a combination of old carpet mixed with an ancient HVAC system. They try to pump in air freshener to cover up the smell, but that only makes it worse. I felt like I was going to have an asthma attack. The lobby looks inviting and updated. But the rooms are in poor shape and more importantly - the air is not clean or fresh. And don’t plan on mitigating with an open window as they don’t open. I honestly can’t figure out how this hotel is getting such good reviews. We had to get out of there as fast as possible. There’s no way I could’ve slept a night in that hotel. Kimpton should’ve made it up to us but drop the ball on that as well. Gives me little faith in staying in another Kimpton hotel in the future.
The Ritz-Carlton, Los Angeles
4.5/549 Recensioni
Downtown Los Angeles
所在街區沒有安全感 非常小的大堂,不是國內麗思卡爾頓的概念,好像公寓大堂,沒有什麼服務,要水之類的服務都要打幾次電話才送來,感覺整個酒店沒有人在服務。
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
4.3/541 Recensioni
La peggiore esperienza di soggiorno durante questo viaggio negli Stati Uniti deve essere rivista. Ctrip lo ha spinto. Il risultato: c'è una chiara differenza nell'atteggiamento del servizio nei confronti degli ospiti cinesi e stranieri. Non c'era acqua, nessuna informazione sul drink di benvenuto/happy hour/nessuna presentazione di un hotel molto lussuoso, niente... le camere erano proprio così: moderne e moderne, con alcune forniture e biancheria da letto di lusso. Il lusso del viaggio: la cosa più lussuosa è il servizio, senza questo. Anche la posizione dell'hotel non è l'ideale. È vicino al Beverley Hills Center ed è un centro commerciale Gucci. Niente di speciale. Per andare alla leggendaria Sunset Strip e Beverly Hills, devi prendere una macchina. In breve: molto brutto. Non consigliato. Soprattutto sconsigliato agli amici cinesi. Questo è tutto: 2.500 RMB colazione esclusa oceano....hehehe
Hotel Bel-Air - Dorchester Collection
4.6/560 Recensioni
Aveva prenotato attraverso gli hotel fissi con espresso americano con un gruppo di privilegi, tra cui check-in precoce, aggiornamento della stanza, ecc. Abbiamo controllato nelle ultime 4 ore, nonostante un check-in precoce. L'elettricità della stanza non funzionava con i commutatori non funzionabili. L'ingegnere dell'hotel era lì per mezz'ora intera, impedendo di rilassarsi o anche di usare il bagno. Dopo aver insistito per un cambiamento di stanza, il direttore John Pierce ha offerto di cambiare la stanza e un servizio di spa per far fronte all'esperienza patetica che non si aspettava in una proprietà di questo stato. Il bagno ha chiamato con tre opzioni e servizi che li hanno adattati, che ho rifiutato. In breve check-in dalla loro sorella proprietà The BeverlyHills Hotel questo era un manipolazione difettosa di un costume di ritorno. Non posso aspettare di andare domani e non pensare di voler tornare.La stanza cambiata aveva una sedia a fronte del divano nella stanza precedente e una piazza più piccola. Non si prenderà in considerazione questa proprietà in futuro dove i commutatori elettrici di lavoro non è stato un gin!!
Cameo Beverly Hills
4.1/5107 Recensioni
Overall our stay was average. Service ranged from exceptional to poor depending on who was working. We understand that mistakes happen and things are overlooked but it seemed to be not one but many things that were overlooked or not taken care of. From old torn towels, no slippers or extra pillow in closet (when we were told that is where they would be) to a broken bed/and or mattress that sagged in the middle. They were prompt in providing slippers and pillows, however, we inquired about a new mattress or room change and were told we would be moved when available. I assume nothing was ever available as we were not moved. They forgot or misplaced our breakfast order and we waited over 40 minutes while others came/ate —and left. There were a few exceptional employees and everyone was pleasant and appeared to want to satisfy but unfortunately a lack of sleep and all the little things did not add up to a pleasant stay. We will not return.
Calamigos Guest Ranch and Beach Club
4.6/568 Recensioni
Returning to Calamigos for another stay was a bit like coming home. As soon as I was driving there I knew the way and check in was a breeze just like before. I did have some issues when booking my room initially and ended up with an estate room, but when I checked in, I discovered I had been upgraded to a double bungalow. The ranch had undergone a few changes since my last visit and most of the staff was new. There were a few familiar faces which was good to see. The staff took excellent care of me, especially Kurt, the concierge, Connor, the resort manager, and Daniel, the assistant front desk manager. Also all the valets were great, greeting me warmly when I returned and offering me water before I left. The double bungalow I got was spacious with two bedrooms and a massive bathroom. I did have a couple of issues with my room, but the staff was quick to address them or explain the issue (my bed stand somehow broke, not by me, which they fixed the next day after I did a temporary fix and the phones in my bungalow were out due to wildlife). I was able to get in touch with the staff whenever I needed through text and they always responded within a few minutes. I did use the spa again (see separate review) and finally took advantage of the hiking trail they have on the grounds (did make a suggestion about signage). I also used the pool area and was pleased with the prompt and constant service the staff provided. However, I also had a private patio where I could get a little sun in the afternoon just stepping outside. It was another amazing stay and I know if/when I return to Malibu, Calamigos is where I’ll be staying.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto222.328.217 IDR
Prezzo più basso2.592.158 IDR
Numero di recensioni3,445
Numero di hotel58
Prezzo medio (giorni feriali)20.802.896 IDR
Prezzo medio (fine settimana)22.289.562 IDR