Enchante Boutique Hotel

商務出差，離地鐵近，方便出行。性價比還不錯哦，價格比較實惠，非常棒的出行。下次在附近出差還會定這家。

歐洲復古風很溫馨，服務人員都很親切，可惜付了台幣一萬一晚的飯店竟然沒有浴缸… 房間內有小壁爐有點可愛☺️ 床很舒服好睡

房間內環境是還可以，很多小狗子的畫。就是服務真的一言難盡。這種價格的酒店要啥啥沒有。停車就酒店前面幾個車位，保潔下午就不上班了，睡了兩個懶覺三天沒人打掃。酒店的洗衣服務也是沒有的，放了乾洗袋在屋裡然後跟我説要我自己出去找乾洗店？！前台總是沒有人的。很無奈，我在SF住了十幾天這家是最差的也是最貴的🤦🏻‍♀️沒有拍屋內照片，窗户是正對着馬路的，很小的酒店，服務跟不上，不知道為什麼booking上評價這麼好…

My husband and I stayed at the gracious Enchanté Hotel earlier this week. It looks exactly as pictured and is well maintained. Everyone, from the receptionists to the restaurant server, was so kind and helpful. We were warmly welcomed with a glass of wine (anything of our choice from the menu). When I was taking two coffees up to our room the next morning, the server thoughtfully followed me to the elevator so she could press the button for me. I had asked for a top-floor room in advance and our request was granted with no caveats. Our room (#38) was well appointed and quiet. The fireplace was easy to turn on/off with a switch. The bed was comfortable and the bathroom was large and modern. I only wish the water pressure in the shower were a bit stronger, but I guess it’s low-flow eco friendly. Overall, we were delighted with our stay and look forward to returning next time we’re in the area.

Spent a week at this lovely hotel right in Los Altos. Great location! Staff was super friendly and accommodating, and they r pet friendly

I stay here monthly. Love the hotel and staff. Always a wonderful stay and best sheets ever!!! Love the location. I’ve recommended this to all my coworkers who travel into Palo Alto and now they love it as well.

I chose this hotel specifically because of the fireplace, which was advertised as a key feature of the room. Unfortunately, when I arrived, the fireplace didn't work. I checked in late, and the staff wasn't able to resolve the issue, possibly due to the late hour. While I understand that things can go wrong, it was disappointing that the main reason I chose this hotel was unavailable and that there wasn't any effort to make up for it. Overall, my experience was less enjoyable than I had hoped.

My experience at this hotel was amazing. I was in town for business, working long days, and it was truly a pleasure to come back "home" to this hotel. The staff made me feel welcomed like a treasured guest. The rooms were beautifully and uniquely decorated. The complimentary glass of wine was so appreciated. I took a salad from the restaurant up to my room. It was ready very quickly and was delicious. The croissants are the best I have had in the states - perfectly flaky. The location is great - Los Altos is adorable.

I greatly enjoyed my stay at Enchante. It is charming in decor and so comfy. The staff were welcoming and accommodating. And the location is perfect for strolling the equally charming downtown Los Altos.