Hotels con pick-up a Londra

È facile trovare un hotel. Gli hotel vicino all'aeroporto sono tutti al secondo piano. Le camere sono pulite e igieniche, i letti sono morbidi e confortevoli e il prezzo è economico. Mi piace molto e sceglierò qui dopo tempo. È anche molto vicino al centro città. Servizi: molto buoni

Be careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel. When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied. Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS. In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates. This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed. It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.

La mia recensione é per il basson bar, perché purtroppo nel mio soggiorno a Londra non ho alloggiato in questo hotel. Struttura per quello che ho potuto vedere di livello altissimo. Il bar non da meno. Cocktail “gold” a base di vodka grey goose con foglia oro davvero eccezionale e ben calibrato. Anche le altre tre persone che hanno preso altri drink confermano la mia esperienza. Nulla era fuori contesto. Dalla curatissima location, all’illuminazione, alla selezione e volume della musica, a come detto la qualità dei drink, all’abbigliamento e l’atteggiamento discreto di tutto il personale. Un plauso particolare alla professionalità e gentilezza della supervisor Alena, alla bravura e velocità del nostro cameriere Emanuele, e in generale di tutti i ragazzi che erano a lavoro. P.s. Ciliegina sulla torta, al tavolo di fronte al mio, ad un certo punto si é seduto uno dei miei attori preferiti: Ethan Hawke!

Abbiamo prenotato questo meraviglioso posto l'ultimo minuto. Era un salvatore di vita. Il posto è convenientemente situato con grandi camere e bevande alcoliche gratuite. Il personale non poteva fare abbastanza per noi. Sicuramente consigliere.

Hotel di lusso, personale eccellente. Vicino alla stazione di tubo.Grande posizione nel centro di Londra. Breakfast English of excellent quality. Complimentary hip-hop river cruise. Molto raccomandato.

The perfect hotel to enjoy the view of London as it is an attraction itself. You can enjoy the sunset and sunrise as you are chilling on bed with your beloved. The service is really amazing and efficient. The breakfast is really good and full of diverse foods. Sky pool and spa were closed but we have enjoyed it before and it was amazing. The only negative point to be fair is the gym which is not amazingly equipped in term of lifting equipment. I definitely recommend this hotel for every couple that want to have an unforgettable stay in London.

Arriviamo e la nostra camera la 002 e' nel sottoscala !! Entriamo in camera ed i cestini sono piene di rifiuti del cibo degli ospiti precedenti , scandaloso che denota scarsa pulizia . La prima notte , l'abbiamo trascorsa svegli per il freddo ( 18 gradi) perche' il riscaldamento non funzionava ( probabilmente da piu di qualche giorno) . Il giorno seguente per rimediare ci hanno dato una stufetta ( stiamo parlando di un albergo da 4 stelle ....ma solo sulla carta). La colazione nulla di piu che sufficiente , nessuna scelta di pane , nessun prodotto biologico , caffe' espresso ( nessuna idea di come si fa ), acqua solo in caraffa , incredibile cosa si paghi una colazione di cosi basso livello . Abbiamo pagato all'arrivo in albergo con Sterline ”buone” non false , e abbiamo ricevuto in cambio un soggiorno dei peggiori , senza una scusa o uno sconto neppure di 10 sterline. Management vergognoso ma tanto Londra e' piena di turisti ....' e' giusto maltrattarli . Scriveremo ai giornali inglesi descrivendo qual'e il livello dell'ospitalita' alberghiera Londinese . Albergo di 4 stelle fatiscente. Mai piu' ( e a Londra che amiamo , veniamo almeno 3 volte all'anno) Raimondo Krizmancic

The perfect base for our girls' trip to London. Just a stone's throw from Tottenham Court Road station where we used the Elizabeth line to travel to/from Heathrow. Right beside the theatre district - we walked everywhere! The polite, pleasant and professional service we received from all the staff made our stay special. Dinner in Dalloway Terrace was divine and cocktails in the Coral Room were amazing I would highly recommend the breakfast experience - cooked freshly for each guest. The entire stay was a truly wonderful experience.

La stanza è pulita, le tute sono anche bianche, l'hotel vecchio , l'ascensore è molto piccolo, può ospitare due persone  con un cassaforte.Il cameriere della ricetta è buono, abbiamo chiesto molte domande, tutti pazientemente  risposte. La posizione dell'hotel è molto buona. Ci sono due minuti di metro fuori, è conveniente andare alla stazione ferroviaria all'aeroporto, e camminare fino a Big Ben 20 minuti e a Harold a circa 15 minuti.La strada è molto conveniente.L'hotel non ha un parcheggio non è adatto per guidare.

Excellent newly fitted hotel. Very efficient staff - really nice direct and helpful nature! Hotel room was very good - clean (spotless!), comfy double bed. The shower hot water was very very slow to come - had to run it for 5-10 minutes to get hot water in the morning for a shower. Good when it finally came though. 40 minute walk from Wembley station. 15 mins walk to nearest Tube station. We forgot our toothpaste and they gave us a big tube for free. We also onto paid for one breakfast - when we came to pay for the second breakfast they didn’t want to take any money! Very kind. Generally very friendly and family feel to the hotel. Thank you.