Verified traveler
6 giugno 2023
I read the reviews prior to booking and expected small rooms and a loud building, so I felt prepared for some of the drawbacks of a lower-cost hotel considering the higher prices of nearby hotels in the area. While the rooms weren't as small as I was expecting and it wasn't as loud as I thought it would be (I wore earplugs), there were a few issues with cleanliness. My sister's pillow had a large blood stain on it under the pillow-case which was quickly replaced, and my sheets had little fuzzballs all over them from use. There was a large crack with a brown water stain on the ceiling, black spots in the bathroom ceiling, and mould in the shower with a slow drain and water that didn't get very hot. The beds were also very uncomfortable because they were super firm, so we did not sleep well. They did have fantastic service as the reviews mentioned, and the check-in process was easy. We appreciated how close the location was to Paddington and the Central line, but would likely not recommend this hotel or revisit due to our experience.
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