Recensioni su Hilton London Metropole

Dato che l'hotel era stato aperto di recente, ho prenotato questo hotel per quattro notti e le tre notti successive sono stato all'Hilton a Paddington. In confronto, quello a Paddington era migliore e il traffico in entrata e in uscita da questo hotel non era così intenso. buono come Paddington.Pasto conveniente. Anche se le strutture dell'hotel sono nuove, l'igiene è nella media. Siamo arrivati ​​dopo le dieci di sera e abbiamo scoperto che il bagno non era stato pulito per niente. C'erano calzini puzzolenti sul lavandino e il WC non aveva lo sciacquone . Ho chiamato la reception più volte ma non sono stati presi accordi in tempo. Quando qualcuno è venuto a pulire, sono dovuto andare alla reception e dirlo in faccia. Il personale di servizio era molto impaziente e ha detto che avrebbe organizzato la cosa Era molto occupata adesso, così si voltò e se ne andò. . Erano quasi le 11 quando ho chiesto a un ragazzo indiano di venire a pulire. Tutti influenzano il tempo di sonno del bambino.

Il trasporto è comodo, la stanza è silenziosa, la qualità della stanza è diversa da quella della stessa marca in Cina, ma può ancora vivere Il prezzo non è proprio economico, ma i prezzi delle case a Londra sono molto alti di recente, adatto per soggiorni brevi

I LOVE IT I WANT TO GO BACK, the room was so pretty and clean, I’m from Spain so here is not the same weather as there but the room was warm and the beds were so comfortable and I love it the food and the staff were so nice to us.

The room assigned was facing the bridge and was on the 10th floor. I could not endure the noise. I finally requested a room change at midnight. I was moved to the 13th floor, facing the same direction, with the same noise issue. Then I was moved to the 11th floor, where the room was smaller than the original one I had booked. Finally, I was assigned to another room on the 8th floor. It was so frustrating! By the way, the porter Mr Stici is good and helpful in helping moving from one to another

I stayed there for four days, and my next stay will be for three days. I am very upset with the hotel's room arrangement. They assigned me a room at the far end of the corridor, next to the linen lift/tray, and it was noisy. The TV was not properly mounted on the wall and was tilted. There was no signal either. I found human hair on the bed and in the toilet. On the last morning, there was no hot water in the bathroom, which was a significant inconvenience. No one answered my calls for help. I had also requested by email for my parcels to be left at the concierge. I assumed the person at the concierge knew about it because the email was replied to. However, when I went directly to the concierge, the guy told me I should have asked him directly instead of sending it to the duty manager. He mentioned it would cost 20 pounds per parcel per day, but he could waive the fee for me. This seemed really odd.

It’s a good renovated hotel, their breakfast buffet is probably the best one out there. The only thing is location is a bit further out from everything else otherwise good hotel for the price!

The location was great for Muslim travellers. Near to subway and a lot of halal food options.

trip.com AI CS responded that Hilton hotel refused to change the check-in date to August. I  checked in as originally scheduled for July, but the hotel reception said  fully booked that day and said that my check-in date had been changed to August. Fortunately, the receptionist actively helped . This time I was very disappointed with Trip.com’s booking service! Almost made me sleep on the street!

The place is good and clean but the lift have some noise at night when someone use it

The waiters serving the breakfast were impolite to us. And the concierge staffs also gave instructions in a rude way. It’s not acceptable with respect to an international hotel brand

Usual Hilton attitude staffs. Everything need to be asked for example slippers, water, lotion etc. It is just a high end hotel with basic facilities. Location is good.

One of our favourite London hotels by Hilton clean spacious great staff great choice of places to eat in the hotel no need to leave the hotel

The hotel is very conveniently located, close to Edgware Road tube station and Paddington Station. The staff at the reception counters are friendly and helpful. There are a lot of supermarkets and restaurants around. The rooms are spacious. Will stay there again when I go to London in future.

Great location and good service, but the bathroom was old and grimy, dirty and the drain was clogged so it was difficult and disgusting for the four of us who shared the room to have a shower as the water didn't run. :(