Hotel Hampton by Hilton a Londra

Anche se non siamo stati disabili, ci è stato dato un posto disabilito che era stato ovviamente appena riparato, il posto era eccellente, spazioso e ben progettato, non abbiamo mai dormito in un letto così grande, era più grande di quanto era lungo!

Hotel fantastico, molto utile per il personale cibo e bevande nella zona locale. Molto buoni punti notturni vicino e molto facile per arrivare al centro della città. L'hotel stesso le camere sono un piccolo per un paio di notti è buono come un paio di nostre notti non avevamo problemi e non sentivano davvero nulla la nostra camera era sopra guardare il fiume e vedere le cartucce del cielo ect. Se siete a Londra solo per il fine settimana questo hotel è un dovere di rimanere pianificati di restare qui presto.

La posizione della struttura era comodissima e vicina alla Custom House DLR, non riesco a credere quanto sia stato veloce andare dalla stazione all'hotel... il personale era gentile e cordiale, la camera era pulita e confortevole e, cosa più importante, è proprio di fronte ExCel London dove si stavano svolgendo le celebrazioni di Star Wars.

This is a lovely hotel in an excellent location within walking distance to the Westfield shopping centre. A great place to spend a day shopping and the food court is fantastic. There are a few decent pubs within walking distance of the hotel. The staff at the hotel are friendly and accommodating. We did not like the first room that we were allocated. It was dark and dingy and had concrete blocks outside the windows for security. It also had one of the bathrooms with the see-through glass so anybody in the bedroom can see what you are doing. It was not a room that we could have spent a week in. Fortunately, we got re-allocated up to the seventh floor to a nice bright room with a great view and a nice big bathroom. The breakfast room had changed since we last stayed at the hotel about 7 years ago as there seemed to be a new development being built (DAO at the Dorsett) where the old restaurant used to be. The cooked breakfast was okay but the fried eggs were a bit rubbery and hardly ever runny. We tried the eggs benedict but the poached eggs were hit and miss. We finished the week off with pancakes with maple syrup which were delicious. All the staff at breakfast were very nice and the manager gave us a free waffle to share with fruit, cream and syrup on our last day. There were 2 ways of getting coffee at breakfast but neither were very good. There was a large metal coffee dispenser but the coffee was not hot and it was very bitter. There was also a coffee machine dispensing latte, cappuccino etc. but the coffee was cold. We ended up topping it up with hot water from the same machine which improved it a bit. The only thing that lets this hotel down is the room service. We kept our room very tidy so we thought that we would be looked after but not so. We had a couple of coffees on the day when we arrived at the hotel with brown sugar but this was never replenished so I had to get some from the breakfast room each morning. The coffee sachets were not always replenished in the room and sometimes we were just left with decaf. We did contact room service a couple of times to get some coffee brought up to our room as we figured that we were paying for it anyway. Also a few of the sachets were 2 years out of date. Good thing we took a jar of coffee and some Coffee Mate with us. On two of the days we did not receive our allocation of 2 bottles of water in the small fridge so we had to contact room service to get some. As the temperature outside was about 36 degrees we needed all the water we could get. On another day we only received one bath towel as the hotel policy is to replace all the towels every day so we had to contact room service again. At the end of our week we also ran out of toilet paper so we pinched some from a downstairs restroom. On one of our days we were woken at 7 a.m. by the fire alarm but it was a false alarm. The Elemis products in the bathroom are a welcome change from the bog standard stuff you get at some hotels. There is a Chinese restaurant connected to the hotel that offers 15% discount to guests but we didn't fancy the menu and it never looked very busy. We will definitely stay at this hotel again when we next visit London (probably next year) as it is quite reasonably priced and the overall experience is good.