Hotel in zona Courtyard Plaza, Loma Linda

Stayed four nights Pros Was hesitant from other reviews but had a quiet stay. New facilities. Good breakfast attended to by very friendly kitchen staff - love the spinach quiche. Comfortable beds. Good exercise room. Outdoor pool. 1/4 mile from every store and restaurant you could want. 1/2 mile from I 10. 8 miles from fun ******. If you want upscale dining visit the pines steakhouse in the ******. Improvements Was told housekeeping was every other day- they didn’t come at all. Said pool was heated but it was not. Some areas of the room needed better cleaning- glass shelf in coffee nook had about 1/4 inch of dust on it. As someone else mentioned, glass bathroom door is directly at foot of beds - strange room set up- it’s lights up whole room if you need to bathroom at night. I prefer full kitchen rooms- ie residence inn- there is a new one down the street that I will try, but I will return here again with no heartburn. If you don’t want to drive there is a pizza place Right next door- the pizza shack. It advertises New York style pizza. I’m sure they don’t have many people that can challenge that assessment but I am from New England. :-). Having said that it was very tasty and I would recommend. Very convenient

tutto ciò che riguarda l'hotel è fantastico, tuttavia il servizio non è quello che pensavo sarebbe stato... quello che è successo è che il titolare della carta che ha pagato la camera non era l'ospite che ha cercato di fare il check-in... la camera era pagato online semplicemente perché il titolare della carta elencato su detta carta aveva una copia del suo documento d'identità e non voleva problemi mentre facevo il check-in, ma ho ottenuto proprio questo... il 22 intorno alle 18:00 entrambi gli ospiti sono andati a fare il check-in e la reception dell'hotel non avrebbe preso solo il foglio del check-in fornito dopo che la transazione era stata completata. Abbiamo avuto problemi perché il titolare della carta con la carta che ha pagato la camera non poteva fornire un documento d'identità effettivo....non una copia...questo problema è durato per ore...verso le 22:30 siamo andati di nuovo all'hotel. e l'hotel.il manager era l'addetto alla reception. e lei ha detto NO...mentre stavamo andando via ci ha richiamato e ci ha chiesto se eravamo sicuri di fare il check-in la mattina successiva, abbiamo detto di sì....e così ha detto purché avessimo fatto il check-in prima di mezzogiorno.it dovrebbe spingere oltre perché farà una nota di NO SHOW per quella prenotazione. la mattina successiva siamo arrivati intorno alle 10 e ci siamo registrati dopo aver spiegato la situazione.... tuttavia, il 24 intorno alle 8 di sera ci è stato chiesto di andarcene dall'addetto alla reception di turno. Le ho spiegato cosa è successo e abbiamo avuto l'impressione che saremmo stati lì fino al 25... lei ha sempre detto di no e così siamo partiti e abbiamo perso poco più di 100 dollari... a notte.. ..e fidati del semplice fatto che dopo aver completato la transazione e ricevuto il foglio del check-in....NON AVREBBE AVUTO ALCUN PROBLEMA CHE IL CHECK-IN DOVREBBE ESSERE UNA GIORNATA.

You Must Stay Here!!! Especially if... You like getting your catalytic converter stolen while parked 15 yards from the front door of the hotel. Also, if you like getting completely ignored by the manager Mr. Solanki when you are requesting the video surveillance footage, then this is your spot! Do you like your emails and phone calls dismissed and never replied to? Then you will feel right at home here! Do you want to go in and speak personally with Mr. Solanki so you, too, can be treated like you don't matter? Then book a room and enjoy all these benefits for the low, low price of $4500 (catalytic converter replacement, rental car fees, insurance deductible, missed days of work and time/energy spent trying to get a hold of Mr. Solanki. I have given Mr. Solanki over 15 opportunities to reply, either through either email, phone calls or visits to his hotel. The one reply he sent was an email with no subject, no message, no greeting, and no professionalism whatsoever - it contained 2 pictures of what he called ”The Incident.” Well, one picture was of a car that was not mine, along with 2 other vehicles that were not mine...so basically useless. The other picture he sent was a screenshot of the time when the first picure was taken off of the video. Again, useless. Other than that, Mr. Solanki never replied. When I finally saw him at the hotel, he refused to share the video. I asked him what he was hiding and he said he wasn't hiding anything. I told him, ”If you're not hiding anything, then share the video with the police.”, but he refused. After that, he just kept interrupting me as I tried to have a conversation with him. Anytime I said anything, he just talked over me. I know of one other catalytic converter theft that occurred at this hotel, so be careful if you stay there. And if, God forbid, something happens to you or your vehicle, don't be surprised if you have ZERO help or support from Mr. Solanki. By the way, corporate has not been helpful at all either. They have replied via email 2x and left a voicemail asking me to return their call 1x, but other than that, they have not been in touch either. I returned their call as requested and left 2 voicemails, but have yet to hear back from them. Just so you know, my family and I have stayed at BW hotels many times and, in fact, we stayed at the BW Plus on Shelter Island in San Diego after this incident occurred. Since they are all independently owned, our experiences have varied, but usually they are good. However, this incident, with the hotel not responding and corporate not being helpful, has changed my perspective on the BW Brand. I stayed here from 4/29/24 to 4/30/24.

grazie per l'ospitalità lo apprezzo molto ... abbiamo mangiato di sicuro torneremo presto

Molto bella all'interno e facilmente accessibile.Molto accogliente all'interno e isolato fantasticamente per tenere fuori il freddo amaro.

L'hotel non è così bello parcheggio.Un po'di rumore può sentire le persone salire e scendere.Le pareti sono sottili possono sentire tutto.

Il magazzino dell'azienda è vicino qui, c'è un microonde, un frigorifero e un buon colazione!(la tua canna da bagno) accanto a Macy, Aldi Supermarket, Mareno Valley Mall, buono.Ma non c'è un serbatoio caldo, ma molti hotel americani non hanno un serbatoio caldo e una macchina per il caffè.