ElizabethTay
3 agosto 2024
We absolutely love this place and have been going for many years, the front of house staff are great, so polite, so friendly and they know how to look after people..we have stayed and the accommodation is wonderful, everything you need. However, Sunday lunch, we have never come away so disappointed. Nothing to do with the front of house and service but the kitchen let them down and they are the ones who have to deal with complaints. Canapes as a taster...far too large, anyway that wasn't the issue. Bread, good as always, starters great. Main course, the chicken was really good but the Beef....another table didn't touch theirs, my husband tried his but it was just awful.... My chichen, as I've said was great so carried on... He couldn't eat it, thry brought another piece for him, by which time I've eaten so the whole experience of eating together has gone...it was served cold. Not sure what happened on this day, it's the same chef who has been there for years BUT we won't be in a hurry to go back and thats really sad as we have had so many superb meals and stays at Bodysgallen but through all this fiasco the front of house staff were absolutely professional. I will let the Pride of Britian Hotels know about this visit,.
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