Hotel in zona City Centre, Liverpool

Grande posizione nel cuore della città. È stata data una grande stanza familiare invece di una stanza standard. Congratulazioni con il servizio e l'esperienza generale. Il fan di estrattore nel bagno non può essere spenta in modo che il rumore possa essere un problema. Se si pulisse, sarebbe meno rumoroso!

10/10

L'appartamento era pulito e ho avuto un buon soggiorno. La posizione saggio è vicino alla stazione di strada di Lime. Circa 9-10 minuti a piedi. Ci sono anche molti stalloni alimentari e supermercato intorno alla zona. Solo viaggiatore per venire a visitare un campo e guardare un gioco e passare qualche giorno a Liverpool.

Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.

What can you ask for more with this valuable price! Free parking and a basic room :) recommended if you gonna have any event in M&S Bank Arena Liverpool

I booked to live overnight for an important meeting next day, the service was good and the respond to inquiries are prompt. However, the location which is good overall, near to the sea, cathedral, the city centre and the train station, is exactly upstairs of many pubs. The music was playing the whole night with excited rhythm, making me cannot sleep. Too noisy, not really happy with this and will not rebook again. Also, when I enter, there is a bug flying and I I am afraid of insects!!!! The bedding makes me itchy.

Ho trovato la stanza pulita e confortevole, perfetta per rilassarsi. Tuttavia, il personale potrebbe essere più amichevole e più attento per migliorare l’esperienza. Inoltre, offrire più servizi, come i produttori di caffè in camera, aumenterebbe il soggiorno. Una visita piacevole in generale!

The hotel location is very convenient. The facility is ok and the hygiene is good. But cannot feel any warm welcome from the service staff. Just finish the check in and check out process without any smile.

Questa stanza è stata un po' deludente, anche se la stanza e il salone esecutivo erano buoni valori, il salone bolliva caldo e con aria non funzionava e anche la stanza non aveva acqua dalle 11:00 - 4:00. Questo è inaccettabile quando il tempo è così caldo che non è in grado di fare una doccia alla notte. L'hotel ha accettato di rimborsare il 25% del costo, ma questo non è davvero abbastanza buono . Al momento della partenza ci è stato detto che non fanno più il biglietto Hilton Q a meno che il parcheggio non sia prenotato online .