The Halyard Liverpool, Vignette Collection

My friend and I stayed at The Halyard Liverpool and absolutely loved the experience. The hotel is stylish and comfortable, and the staff were all so helpful and welcoming throughout our stay. We also really appreciated the IHG member benefits, and we used the late checkout, which gave us extra time to relax before heading off.

Totally enjoyed our stay! The room, the service - everything was perfect. Breakfast was a-la carte with a small buffet. Lovely terrace on the rooftop.

Beautiful hotel. Lovely big spacious rooms. Very clean. Staff were very helpful and friendly. Good location for bars , shops etc. Would definitely stay here again and recommend to friends and family.

We had to cancel our trip due to serious force-major reasons. Asked the hotel about the cancelation a week in advance, but the hotel rejected neither to cancel nor reschedule. Formally the hotel is right, but it can not be considered as a good service and customer-focus.

Clean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.

Good location, room and service.