I’ve just stayed for 2 nights for the celebration of my partner’s Birthday.
I usually don’t bother leaving reviews but I am absolutely blown away by the level of fantastic service we received!
Where do I begin?! Firstly, a BIG thank you to Carla. Carla is both a receptionist and a singer and what a beautiful voice she has - she took the liberty to sing to my partner on the morning of her Birthday and gave her a hug which I felt was a very kind personal touch. Thank you so much for everything you did to make our stay special Carla! :)
All the staff members are incredibly welcoming, friendly, inviting and nothing is too much for them. I have genuinely never experienced such great service.
The hotel itself is beautiful and frankly is a destination within itself - it’s an old palace with stately rooms which are beautifully decorated.
Breakfast was included in the stay, both mornings this was incredibly fresh and consisted of a very wide variety of Portuguese pastries, cooked items, fresh fruit, yoghurt, fruit juices and tea.
The Spa includes a one hour session every day for guests which can be booked at reception. It’s very intimate and consists of a heated pool/hybrid jacuzzi, steam room and sauna. The member of staff we had provided us with a glass of sparkling wine and was incredibly friendly - sadly I didn’t catch her name but a big thank you to her.
Overall we had the best time! Thank you so so much! 😊
Traduci