Lisbon Serviced Apartments - Bairro Alto

L'appartamento è molto ben attrezzato, soprattutto la cucina, che ha tutto il necessario. L'unico inconveniente è che eravamo al piano terra e abbiamo visto un paio di scarafaggi. Immagino che questo sia comune negli appartamenti più bassi e vecchi di Lisbona. Abbiamo avuto problemi con Trip.com al momento del check-in: non abbiamo ricevuto il codice di accesso per la porta. Fortunatamente, altri turisti stavano andando via e abbiamo potuto usare la macchinetta per il check-in.

There is no toilet paper to use you need to bring your own the sofa is terribly dirty I was one person to check in and pay 4€ city tax but I was asked by the machine to pay 12€ for one night or else there is no one to help so you will stay out and no access, my recommendation is you better sleep in the street rather than this dirty place

The facility itself is good. Housekeeping is done every day. However, there is a serious problem in this apartment. From September 2024, the municipality set tourist tax 4 euro/day, This is exclusively expensive. In addition to that, the management company charged me three times of the amount as tips, it means 72.euro total not 24 euro, as I stayed for 6 nights alone. Nobody can deny this, as it is a machine process and you can't get the room key number without the payment. I could get the pdf receipt after check out asking sometimes. Although I protested this payment after the check out many times, but the company has never tried to correspondent with me and of course no cash back from the apartment. It is almost criminal!