There was a gross dirty towel in the drawer. We found a comment card that the last guest has stuffed between the bed and wall saying “clean me”. The sliding door was broken making it very difficult to shut. Jets in hot tub have been broken the last two times that we visited. Most unfortunately, I have to say that for the first time in my many many years of supporting this property, I had a negative and uncomfortable experience with some very rude staff members. Very unusual experience for this place. I am truly sad that my family would not feel comfortable returning.
Traduci