Utente ospite
24 settembre 2024
Definitely not a 5-star hotel by a long shot! The reception staff were ok but hardly informed us of anything relevant. When we later called to ask what the spa opening times were, they couldn't tell us (probably because the spa desk was unstaffed...). The spa itself has a mildewy little steam room, the pool is tiny (literally five metres long), the jacuzzi was turned off...then we asked for more water and the housekeeping person arrived 20 minutes later only with 1 bottle when we asked for 3, after asking for more, she parted only with 1 more bottle. The bathroom was full of mold and mildew and smelling like that. Definitely not a 5-star!
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