Hotel in zona La Minería Park, Lima

The worst hotel we stayed at Lima, the front desk people did not know what they were doing and also did not help at all, I had to go back 3 times because my door key did not work and the lady say “I will send someone to help, you don’t know how to used it” at the end the guy who she send took me that the key was not program right. I ask for where can I get some dinner and they toll me that they did not know. The next night we walk to the hotel bar, a guy a the door didn’t let us in because they had a private party. We seat at a mini lounge area to get some drinks - or it was what we wanted but we waited over 45 minutes and ask the waiter if we could order and he tolled us “my shift is ending but I will send someone else” we waited 30 minutes more and no one showed up. We ask the front desk if there was a place where we can go and get some drinks to what they told us that we could take a taxi to Washington Park.

This Hampton in Lima’s reliable San Isidro neighborhood is a magnificent one for any type of stay. - Location: It’s within walking distance to many must-see attractions and must-eat restaurants, as well as to public transit. San Isidro is safe and reliable for a tourist or business stay. A nice pedestrian median on Av Arequipa, which forms the western border of the hotel, offers a great way to access Parque Kennedy and Miraflores (basically straight south). No walk is longer than 30 minutes. - Atmosphere: The Hampton touches I’m used to were evident here, but they were elevated and enhanced in such a way that only non-USA Hamptons can accomplish. Touch surfaces were absolutely spotless, and natural light always filtered into the lobby through the large, wrap-around windows on the ninth floor (yes, the lobby is high up!). The property is not huge, but it’s just perfectly compact. - Service: A strong commitment to customer service is very clear. I never encountered a passive or unhelpful member of staff. Everyone seemed to greatly enjoy their job, and that type of joy is infectious. I was also impressed at the level of detail the staff remembers from previous days and relays to the rest of the team—if I had an issue that could only be taken care of the following morning, the hotel wouldn’t forget; they would check on me first thing the next day and ask if and when someone could fix it. That’s expected at a Ritz Carlton, not a Hampton…but that’s the beauty of Latin America! - Room: My quarters were fresh, spacious, and as clean as a COVID-era hospital. Does this place EVER age?! It doesn’t seem like it! Everything I needed for my one-night rest was provided in my room. Soundproofing was not quite to my personal standards, but that’s ok. - Value: Value-wise, this hotel rocks. Even though I booked at a discounted rate ($40) through Go Hilton, the average price seldom exceeds $100. Budget-conscious travelers with a craving for earning points will love this Hampton. Plus, the free, hearty breakfast for all makes it totally worth it. While it isn’t luxury, nobody can go wrong with this wonderful Hampton. I highly recommend it.

Muy buen lugar , y cerca de todo. buenas Instalaciones y cómodo. Solo hay que mejorar los desayunos y que no cobren por limpieza , pero supongo que por el precio esta muy bien

Sicuramente è una soluzione molto buona per Lima in centro. Si trova a 15’ a piedi dalla fermata del metropolitano Benavides, non è centralissimo ma neanche troppo lontano. Tutto ok alla reception, ho usato il servizio taxi e tutto è andato bene (20 usd aeroporto - hotel) Unico piccolo problema: eravamo in due nella stanza ma le asciugamani e il kit di cortesia era per una persona sola. Abbiamo pernottato per una notte

This property was nice. It was very clean. It really only has the basics in the room. No fridge or microwave, 2 bath towels and a bath mat, minimal shampoo/soap. The breakfast was actually pretty good. However, there was no ”early bird” breakfast. Anything earlier than 6am was a box breakfast which was horrible. We experienced it twice. Fruit and a cheap ham and cheese sandwich on white bread. I think there was 1 piece of ham and 1 piece of cheese. For a nice hotel, they could have done much better than that!!

Summary: a very good hotel that gets its core mission right, with minor room for improvement to get a perfect score next time. The good: Staff: all staff I encountered from security at the front door to the check-in and restaurant/bar staff were excellent. All FOH staff spoke good to excellent English. A special thanks to Diego at the front desk for being especially friendly and going above and beyond to help me manage multiple reservations I had booked for this property, allowing me to stay in my original room and not have to check out and back in. Thanks also to Henry from the bar/restaurant for his warm and friendly service that made me feel especially welcome and valued. The room: what a fantastic room. Hotel is relatively new and as you’d expect the room is modern, with a seperate desk space for working and plentiful AC and USB charging points for your devices. A very modern bathroom with high pressure rainfall shower and seperate toilet behind a floor to ceiling frosted door. Food/drink: food and drink was excellent, plenty of local and western choices. Not local or authentic by any means but the ‘Texas Burger’ and ‘BBQ Wings’ wouldn’t be out of place at any high quality US diner. Location: hotel is in a safe, quiet pocket of Miraflores within walking distance to the beach, Kennedy park, Lacomar mall and Barranco. There are bus stops nearby if you wish to go to the Lima historic centre. The bad: The bedding: this seems like such an oversight, but the bedding was terrible. Tiny small pillows that are reminiscent of the ones you get given on airplanes and a scratchy blanket that brought back memories from school camp. This seems like an easy one to fix. Noisy: half way through my stay I got some noisy neighbours in the next room and you could hear their conversations clear as day through the wall. So be aware so this may be an issue. Fortunately in my case they went quiet at night time and my sleep wasn’t impacted. Smoking: while this is a smoke free property, the smoking area is right by the front door so you often have to walk through a plume of smoke to enter the property. Please consider moving the smoking area to the other side of the driveway. Conclusion: A very good hotel. If I return to Limq, this would likely be my first choice. This property is better than many Hilton (main brand) I’ve stayed at.

L'hotel non è 7 stelle, ma è la gente che lavora lì che lo rende un posto così bello. Non aveva una cattiva esperienza qui, mia moglie e io sono accaduto a Perù per un funerale e ho avuto un problema di salute a causa dello stress emotivo. Santiago, che era in ricezione, era pronto a chiamare l'ambulanza e potevano riparare la situazione. Anche quando venne a visitare amici e familiari, ho amiciato il curatore Carlos Abanto, un bravo ragazzo, merita tutti i complimenti, super professionista. Per la gente come loro, ho intenzione di tornare. Zarai Chilino (guardiana) era anche bello e Jose il tipo che mi puliva la stanza. Con questo personale e posizione vi assicuro un sacco di ritorno di affari e molti anni di buoni da venire. Grazie, Dazzel a San Isidro!

Questa non è un'esperienza di 5 stelle. Claramente le camere hanno bisogno di una certa modernizzazione. Ci sono ad esempio solo fan e nessun coni di controllo della temperatura. La nostra camera da letto aveva solo una tavola accanto a letto. Quando cambiammo le camere le cose non funzionavano e dovevamo ripararle. Tuttavia il personale era molto utile. Il letto era comodo e c'era un buon guardaroba e doccia. Abbiamo avuto accesso allo salone, che era molto più piccolo di quello che ci abituiamo e serviva una selezione molto limitata di cibo e bevande, ma Oscar era un grande ospite e ha fatto tutto il possibile per migliorare la nostra esperienza. Abbiamo andato in palestra, ma molti di loro erano difettosi, ma una palestra dei tre aveva una rampa inoperativa, e tutti i treni incrociati non funzionavano correttamente. Abbiamo anche mangiato nel ristorante una mezza, ma di nuovo amichevole personale, e grazie anche a Clara, che ha capito che la nostra esperienza non era stata grande.

Questa è la mia seconda utilizzazione dell'Hotel Diamond. Nella mia prima recensione l'ho considerato ”eccezionale”, e non c'è alcun cambiamento in questa valutazione! Un'altra grande permanenza. Dal 2021 la mia visita ha aperto un buffet per colazione al quarto piano (complimentare). E la vista... l'unico posto che conosco è dove si può vedere due grandi corteggi coloniali (di conventi/monaste), insieme a un meraviglioso gruppo di domini della chiesa coloniale. Solo un ottimo hotel, personale amichevole, efficiente e ben curato, camere aggiornate, posizione fantastica.