Novotel Suites Gare Lille Europe

The hotel is at a superb location. but the bathroom fixture is quite old and broken. The drainage area is particular duty. The hotel provide paper cups and doesn't have usb socket at the wall nor the hotel will borrow you one. when I asked for slippers and toothbrush, I was asked by the staff to pick up from -the reception area and not delivered to my room. There are plenty of cafes and bakery near the hotel, so we didn't bother to try their breakfast. we went back to our room to pick something up while a lady was cleaning it. She let us went straight into our room without asking us to tap our card for security check. The hotel service is quite sloppy overall.

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.

The location was very convenient for train travelling. I arrived next door at Lille Europe and continued the next day to Lille Flandres station. Walked to both. The hotel is also working a very nice walk to city centre. Very safe and lively walk. The Westfield shopping mall is nearby so shopping is made easy. Large mini suite. My son travelled with me so we had the small bed made out, but still had plenty of room. Only thing are that the bathroom and toilet room seem prefabricated and are kind of wonky (though very functional. My son felt they felt as if we were in a train bathroom. All and all, very nice. *we did not eat at the cafeteria (it is not a restaurant, really).

Located next to Lille Europe station and within walking distance of city centre. Big shopping mall nearby but old city (Vielle Lille) is much more interesting. Large modern room with a microwave and coffee machine. Good breakfast.

Staff team is friendly and helpful. Location is perfect for travel via Lille Europe Station.

Very bad hotel I ever live, they do not clean the room everyday,it is crazy

everything was great would stay again

VERY NICED TRAVEL EXPERIENCE !

巴黎奧運會籃球小組賽都在里爾。從巴黎一小時火車到達里爾，酒店就在火車站旁邊。事實上這裡是兩個火車站，所以酒店位置無敵便捷。我們沒有訂到比賽當晚的火車票回巴黎，就在這裏住一晚。體驗不錯，房間寬敞整潔舒適。附近還有大型商場，吃東西也方便。巴黎奧運會組織方考慮很周到，火車站出來就是去里爾體育場的班車，十分鐘一趟。地鐵口有志願者拿着Pos機賣地鐵票，不需要排隊，非常方便。各種地面標誌很清晰。火車站附近有個廣場，當地美食豐富多樣。很好的一次體驗。謝謝法國！