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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.7/10
Eccellente
5642 recensione
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Recensioni verificate
Ubicazione9.7
Strutture e servizi9.6
Servizio9.6
Pulizia9.7
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Utente anonimo
Camera Deluxe con 2 letti singoli
Soggiorno: gen 2023
Solo
1 recensione
10.0/10
Eccezionale
Pubblicata: 27 feb 2023
Igiene: ben pulito
Strutture: design elegante nel rispetto delle tradizioni cinesi
Servizio: molto disponibile ed educato
Ambiente: Tranquillo e in armonia con il paesaggio
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie mille per aver soggiornato al Jinmao Hotel Lijiang, The Unbound Collection Collection di Hyatt e apprezziamo il tuo gentile feedback. È più che felice di sapere che le strutture e i servizi complessivi dell'hotel hanno soddisfatto le tue aspettative. The Unbound Collection di Hyatt è il nuovo marchio di lifestyle premium di Hyatt, ora in fase di lancio nell'Asia del Pacifico.Tutte le nostre camere sono spaziose e confortevoli, combinano elementi culturali colorati di Lijiang con caratteristiche moderne e dispongono di balconi indipendenti per lo più con viste stimolanti sulla Jade Dragon Snow Mountain.Ci auguriamo sinceramente che tu stai bene e al sicuro durante questa situazione dinamica, ovunque tu sia o sarai, questo è ciò a cui teniamo sempre. Non vedo l'ora di riaverti presto se il tuo piano futuro ti porta in questo modo. Con i migliori saluti
Utente ospite
Camera Deluxe (letto matrimoniale, con vista)
Soggiorno: mag 2025
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 13 giu 2025
Hyatt Purelax is a well-maintained opulent retreat for you and your family in LiJiang. There is a huge variety of activities as well as facilities. There is a Gym, a Swimming pool, two restraunts, a spa and many more. There is a huge hotel lake where you can go fishing and boating. Here, you can take the best gorgeous photos for your social media or simply just for memories sake. There are also many mesmerising black swans and koi fishes which roams the entire lake. We had a really fun time boating as we could see the fishes underneath us as the kayak boats were made out of clear plastic- Very cool experience. The staff there is very helpful and will always assist you when in need. Daisy is one staff member there that was particularly polite and very accommodating. She was very hardworking and always entertained our requests. She always brought a smile and had outstanding attitude. We are grateful towards her and commend her for her good service. Along with Daisy, the other members off the staff such as the front desk and concierge also gave us good service. Now let’s talk about the breakfast buffet, the food was scrumptious and had a huge variety- such an excellent spread. The rooms were extremely spacious and provided us with more than sufficient amenities. Also aside from the activities on the lake, there is also Animal patting. Here you can pet Alpacas and ponies. There are also donkeys and a wild hog for you to see.
In summary, we really enjoyed our stay. It was welcoming and satisfactory. If we come back to Li Jiang, we will definitely come back and stay. This hotel is a huge recommendation!
Traduci
Dominic Maximilian
Camera Montagna innevata (letto matrimoniale, con vista)
Soggiorno: mag 2025
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 10 giu 2025
We had a lovely stay at Jinmao Purelax Lijiang, The Unbound Collection by Hyatt. We were there during early June. The view from the room was amazing. It was wonderful to wake up to the Yu Long Snow Mountain every morning with a cool breeze.
Breakfast was a good spread of traditional Chinese fare and international staples. We look forward to having good breakfasts every morning. The staff even packed for us breakfast when we departed earlier than the breakfast time for our day tour of Yu Long Snow Mountain.
While overall, it was a good experience, there were some quirks, that we felt were slightly below our expectations befitting a Hyatt branded hotel. There wasn’t a proper mini fridge. We had to request for one. And it was not functioning properly - we eventually had to ask the staff to keep our medical items with their staff who delivered to our doorstep upon request, promptly.
The air-conditioning was also controlled centrally and we could not adjust the temperature despite having a controller in our room. We were advised by the staff to keep the netted balcony doors open to let the fresh air in. But it was not possible when we sleep due to the bright light and the room was warm.
The other freebies made up for the overall experience at Jinmao. We had a wonderful complimentary photoshoot at Bo Jue Travel Photography studio which was conveniently located within the hotel’s premises. The staff there were friendly, professional and made the photo shoot fun and enjoyable. We upgraded the package as the photographers and DI artists made fantastic work in
double quick time.
We also had a complimentary Pu’ Er Tea tasting session where we were greeted by a warm and attentive lady, Ah Qing. She was a great conversationalist and we enjoyed her company.
We also checked out other features like the petting zoo, indoor swimming pool and the sauna. There are also many family friendly activities to participate in - there are plenty of opportunities to play within the premises!
Jinmao Purelax Lijiang may not be the shiniest and newest hotel but this grand dame is a wonderful place for folks of all ages to play, relax and soak in the sights of what Lijiang has to offer.
Traduci
6/7
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Reub1
Camera Deluxe Queen
Soggiorno: apr 2025
Coppia
3 recensione
10.0/10
Eccezionale
Pubblicata: 28 mag 2025
The hotel exceeded expectations with exceptional service, luxurious amenities, and top-notch hospitality. The photography package by 铂爵跟拍丽丽 was outstanding—featuring highly professional makeup artists, skilled photographers, and expert editors who ensured every moment was beautifully captured.
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Utente ospite
Camera Deluxe Queen
Soggiorno: apr 2025
Coppia
6 recensione
10.0/10
Eccezionale
Pubblicata: 19 mag 2025
I’m so glad that we chose this hotel for our honeymoon. The receptionist upgraded our room to have mountain view which was amazing. The hotel is really beautiful and well maintained.
Traduci
6/7
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Utente anonimo
Camera Montagna innevata (2 letti, con vista)
Soggiorno: feb 2025
Coppia
19 recensione
10.0/10
Eccezionale
Pubblicata: 20 mag 2025
Is very comfortable and relax hotel with a mountain view. Nice stay. will definitely come back again
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Utente ospite
Camera Deluxe Queen
Soggiorno: feb 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 21 mar 2025
The room was clean, well-maintained, and comfortable. I wanted to take a moment to express my gratitude for the exceptional service provided by your hotel staff especially Alisa and team . Everyone was incredibly attentive, friendly, and went above and beyond to make my stay comfortable. Their professionalism and genuine care truly stood out, and it made all the difference in my experience. Thank you for such outstanding hospitality!
Traduci
Risposta dalla struttura: Yi ggv ddiuq xeq ga mo!熱情好客的納西人民向您及家人獻上祝福。酒店同事Alisa得知您的滿意和褒獎,表示非常的感動,這是我們每一位同事最具自豪感和使命感的時刻。可以為您的旅途留下美好回憶和增光添彩是我們一直以來秉承的目標。誠摯期待您下次的光臨,相信更加優秀的我們能為您的旅途增光添彩。祝您生活愉快!
Utente ospite
Camera Montagna innevata (letto matrimoniale, con vista)
Soggiorno: feb 2025
Famiglia
19 recensione
10.0/10
Eccezionale
Pubblicata: 20 apr 2025
We had a wonderful stay and get to feed many animals hotel room is very comfortable and clean
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
zafirk
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2024
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 5 gen 2025
Location is convenient for those wanting to explore the Yulong snow mountain area but a 20mins ride to the city centre. Breakfast with a view of the mountain was a 💯 and there are alpacas in the compound!!
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Hotel Lijiang, The Unbound Collection Collection by Hyatt and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards.
ladatep
Camera Deluxe Queen
Soggiorno: nov 2024
Coppia
8 recensione
10.0/10
Eccezionale
Pubblicata: 26 dic 2024
It’s one of the best hotels I’ve stayed in china so far!
The hotel area is stunning with great facilities. There’s a decent spa with a big swimming pool, 2 hot pools and sauna (separate for females and males).
Breakfast is diverse, there are western options as well.
Rooms are spacious and cozy. There is a coffee machine in the room.
Staff is friendly and welcoming!
I wanna go back already
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Hotel Lijiang, The Unbound Collection Collection by Hyatt and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards.
A trotter
Camera Superior (letto matrimoniale, con vista sul lago)
Soggiorno: nov 2024
Famiglia
6 recensione
10.0/10
Eccezionale
Pubblicata: 4 gen 2025
Great resort, beautifully designed with buildings surrounding lake which reflects the mighty Jade Dragon Snow Mountain in the background. Rooms are spacious with atmospheric details. The pool & gym facilities are top notch. On site Chinese restaurant has good quality meals.
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Hotel Lijiang, The Unbound Collection Collection by Hyatt and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Mason
Camera Deluxe con 2 letti singoli
Soggiorno: feb 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 18 mar 2025
Very good service and staff are friendly
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Utente ospite
Camera Deluxe Queen
Soggiorno: nov 2024
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 12 dic 2024
Travelled with my family and the hotel was beautiful! The overall hotel environment is tranquil and quiet, away from the bustle of the main ancient town yet still conveniently located to get around. Breakfast restaurant had a great view of the morning light shining on the mountain. Rooms despite showing slight signs of age were well maintained, stylish and comfortable. Stayed at 2 different rooms during my stay and the second had poor water pressure for the shower. However, upon feedback, the staff were able to quickly fix the problem which showed their professionalism and high service standards. Overall, a comfortable and great stay for families and would definitely consider it value for money given Hyatt’s 5* standards!
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Hotel Lijiang, The Unbound Collection Collection by Hyatt and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards.
the teacher traveller
Camera Deluxe Queen
Soggiorno: nov 2024
Famiglia
23 recensione
9.0/10
Ottimo
Pubblicata: 6 dic 2024
This hotel looked so grand and had a buggy service to bring us around. The extra bed that I had ordered took a long time to come, and the manager was nice enough to waive the charge for that. Breakfast tasted good but variety could be larger for such a high-end hotel. The water strength in the shower could also be stronger. I love the beautiful view of Yulong mountain with the hotel lake and its resident black swans too!
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Hotel Lijiang, The Unbound Collection Collection by Hyatt and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards
Utente anonimo
Camera Deluxe Queen
Soggiorno: apr 2025
Viaggio con amici
5 recensione
10.0/10
Eccezionale
Pubblicata: 17 mag 2025
Excellent
Traduci
Risposta dalla struttura: Thank you very much for staying at Jinmao Purelax Lijiang, The Unbound Collection By HYATT and we do appreciate your kind feedback to us. It's more that delighted to know that the overall facilities and services of the hotel achieved your expectation.The Unbound Collection by Hyatt is Hyatt’s new premium lifestyle brand, now launching in Asia Pacific.All our guestrooms are spacious and comfortable,combine colorful cultural elements of Lijiang with modern characteristics, and feature independent balconies mostly with inspiring views of Jade Dragon Snow Mountain.We sincerely hope you stay safe and well during this dynamic situation wherever you are or will be, that's what we always care about. Look forward to having you again soon if your future plan brings you this way.With best regards