Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

卫生：Well cleaned 设施：Stylish design with respect for Chinese traditions 服务：Very helpful and polite 环境：Quiet and in harmony with the landscape

非常好，無論是硬件設施還是軟件服務。酒店自帶的餐廳性價比高，口味也不錯，懶得出去了可以在酒店吃晚餐。另外，下午茶和早餐都很好，餐廳後面養了三衹可愛的羊駝🦙，喝完下午茶可以去餵羊駝或者餵魚，享受悠閑的度假生活， 🚗 交通：靠近束河古鎮，離市區有點遠，但是離玉龍雪山比較近，天晴的時候可以看到玉龍雪山 🧹衞生：非常好，乾淨整潔 🍃環境：整個酒店是庭院風格，清新怡人 🔔服務：除了常規的清潔以外，還有晚間打掃，工作人員都很客氣負責 整體非常滿意，會推薦給朋友們

兒子想體驗下遙望雪山的住宿感受，臨時決定住一晚束河古鎮旁的金茂凱悦酒店，酒店幫我們兩間房都升級到了豪華雪山景觀房，入住時前台告知申請金茂新會員一分購買100餐飲代金券，於是晚飯又擼羊毛衹花100多吃了頓大餐，房間很棒，床品也很舒適，遙望雪山心曠神怡，晚上正好趕上雷雨天，看雪山方向的閃電也很震撼，從入住到餐飲酒店工作人員都能熱情周到積極服務到位，體驗真的很好👍👍👍

非常棒的酒店，從硬件設施到服務都很值得入住。 地理位置也不錯 🧹衞生：五星 沒有槽點 🍃環境：整個酒店設計非常美的庭院感覺，天氣好的時候是可以看到玉龍雪山的 🔔服務：酒店裡每位員工都態度很好，服務意識強，有度假酒店的水準 【湖畔美居】 【設計師酒店】

【設計師酒店】 【湖畔美居】金茂凱悦甄選無論服務還是環境都值得推薦。特別是管家Eason太盡心了，重點表揚👏👏本來住兩天的，硬是續住到四天才捨得離開，作為帶孩子的家庭來麗江的首選酒店絕對沒錯，餐廳，前台，禮賓的服務也很好很熱情，值得六星推薦👍👍

Location is good. Restaurant and shops are around the hotel area within walking distance. Hotel need to renovate and up keep.

Pros: This is a good hotel for a family! My son loves the animal feeding activities. The view at the tea house is amazing. The hotel has their own game room, convenient store, etc. They have many restaurants and taste delicious!! Breakfast has lots of choices and starts early. The expat manager/supervisor woman was really nice, friendly, helpful and accommodating! Thank you! Cons: 1. The front desk/reception. They need to be more welcome and friendly. They were snobbish, not welcome and can’t really speak english (its a chain hotel, hyatt hotel!). We were just about to checked in and were greeted with those frown, if only we havent paid the room we were thinking to move to pullman instead. 2. Book for mountain view room, but they gave us no mountain view. we have to ask to move to other room. 3. We got the room we want, but i think they havent clean the room for awhile, the floor is filthy. 4 if only there is no time schedule to see the alpaca since some people already has their plans for the day and the time schedule might not be fit with guest itineraries. Or they can give us the hotel schedule once we booked the hotel so we can work on our itineraries before check in. Conclusion: we really enjoyed our stay. Other staffs beside the front desk are nice and friendly. Might come back if they improve the front desk ladies.

Jinmao was really convenient to walk to the nearby university food street for very good and cheap street food. It was also convenient to get around by taxi. The room was really spacious and well designed, and we also got a view of Jade Dragon Snow Mountain from our room. Breakfast spread was great too. The only thing we had a problem with was accessing the hotel wifi - as foreigners, we would input our overseas mobile number for an OTP but the system would erroneously convert that into a local Chinese mobile number so we could never get the OTP to access the internet. When we told the front desk, their solution was to send a local staff to the room to use his mobile number to help us log into the wifi. While that solution worked, it’s a rather inconvenient and short-sighted fix vs permanently fixing their login website itself. Thought that was rather short-sighted of them.

Hotel look nice and huge at night. But in the morning, there are the sign of no proper maintaining. However, inside room was big and nice. Staffs also good and enthusiastic. The day i arrived had parties and so crowded, but they still try their best to fulfill my requirements.