Hotel in zona Burgerbad, Leukerbad

Wir waren für 3 Nächte im Hotel. Das Personal war sehr freundlich, speziell der Kellner und die Rezeptionistin, ihnen beiden gilt ein grosser Dank. Uns kam es vor wie das Personal 14h arbeiten würde, da wir immer die gleichen Gesichter sahen. Das Restaurant können wir sehr empfehlen, die Preis/ Leistung hat sehr gepasst. Die Zimmer sahen nicht so aus wie auf den Bildern. Einiges hat nicht funktioniert, wie Bsp. der Toilettenlüfter oder die fehlende Lampe. Der Wellnessbereich hat eine kleine Sauna, das Römische Bad sah aus wie eine Baustelle und das Solebad war für mich zwenig beheizt. Zudem stand im Ruheraum nur eine Massageliege, was mit einem Roboter/ KI gesteuert wurde. Wenn man die Maschine mehr mag wie den Menschen.... Das Frühstück war etwas enttäuschend, die Früchte wurde nicht geschnitten, es gab kein Gemüse, die Pfandkuchen wurden einfach hingestellt, bis sie kalt waren. Wer auf ein goldiges Frühstück WERT legt, wird dort nicht glücklich.

The property is well located within the beautiful village of Leukerbad. Great pool and surroundings, perfect for hiking and relaxing, close to the thermal baths and to all facilities & restaurants in the town. The room was clean, comfortable, and while the bathroom was VERY small, it had all the necessary facilities and was clean. If you’re in Leukerbad to enjoy hiking, bathing, tanning, or simply hanging by the pool, it’s a perfect hotel. If you’re looking for a place with charming and forthcoming 4-star service, then you can forget this place without a second thought. My daughter has Crohn’s disease and cannot eat solid food. We had reserved a family room for 4 including breakfast. Upon arrival we asked if we could remove one BF from the bill, as my daughter wouldn’t have any: That wasn’t possible. We asked if we could benefit from any alternative offer (even a drinks voucher for the bar would have been nice). We were told “No, can’t do anything, my hands are tied!” – by whom I wonder? You have to book the restaurant for the evening. Having had a tiring drive with 2 young kids, we pre-booked the table and ordered the food for 7pm, we arrived at 7pm, the place was nearly empty, the food arrived at 8pm… my kids were already waning. The food was mediocre at best (even in Switzerland I’m not used to pay 130 Fr. for tiny portions of deep-frozen food). At 9pm we asked for the bill, and were told “You have to wait”. So we decided to leave and put our kids to bed instead. Even with the tired kids in tow, the waiter shouted after us “can’t you just wait 10 minutes?”… by now the place was totally empty… why? Spending some time at the pool with wet hair, my daughter asked if she could have more conditioner. We were told “No, only 1 per person per stay”… of those tiny tiny bottles… why? At least as we checked-out, the annoyed front office employee didn’t ask us if we enjoyed our stay (smart move there). And as we left the hotel for the last time before driving back home, an employee we had never seen before left us with these beautiful last words: “THAT’S THE DOOR!” (I’m not kidding)… Now, I understand the hospitality sector is in crisis because of a lack of schooled personal, but the lack of charm of the hotel staff (apart from a young lady at breakfast and a friendly young man in the restaurant) was almost comical.

I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

My husband and I recently spent 2 nights at Hotel Waldhaus during a two week hiking trip around Switzerland and we loved our experience! First, the property is lovely, well-styled, and well maintained. We were in a balcony room with an amazing view of the mountains. Our room was ready early (which was great after our hike from Grindelwald), it was nicely appointed, and very clean. We were on the 2nd floor which had a huge shared balcony with absolutely stunning views. Second, every single staff member we encountered was incredibly nice, kind, welcoming, and genuinely interested in making our stay special. I wish I had written down all their names so I could mention them individually (for some reason I thought I’d remember even though we stayed at 8 different places on this trip). You can tell this is a good work environment because of the staff’s outstandingly pleasant attitude. One person we interacted regularly with was Lorenzo, who took extraordinarily good care of us. Third, the FOOD! Both nights we took the fixed dinner menu and both nights were fantastic. I would consider the meals “special occasion” meals, that’s how good it the food was. The service was attentive and knowledgeable, great wine selection. During the meal Lorenzo and Joshua (a member of the family that owns/runs the restaurant) stopped by to chat with us about our day, our stay, answer any questions, and make sure everything was as expected with our experience. And it wasn’t “forced” attention - - it was comfortable and natural, and they both were genuinely interested in talking with us and ensuring that our entire experience was outstanding! I’m smiling just writing this review because it’s bringing back good memories! Thank you Waldhaus team for a wonderful stay!

We had 5 wonderful nights in this hotel. The room was really big. The staff is so nice. The breakfast was opulent and we even got raw vegetables every morning. The pools and the spa area are amazing. What a pleasure to be in hot springs waters when 0 degrees outside. The place to be in Leukerbad

L'hotel è molto comodo, la stanza è molto grande, c'è un bagno, e la balcone è grande.L'hotel porta il caldo nella sua stanza, e il comfort non ha bisogno di freddo, e guarda la neve e la neve calda può essere realizzata.L'unica carenza è che il posto è un po' lontano, e c'è un posto per cena alla stazione di autobus Diana, e chiude la porta alle cinque. L'hotel può anche ordinare, circa 45 franchi svizzeri per persona.Il colazione dell'hotel è buono. Ricorda di prenotare un'automobile. Il terminale di autobus dell'hotel deve prenotare un giorno in anticipo. Se non è auto, vorrei spingere il bagaglio direttamente dalla stazione Diana all'hotel. Alcuni grandi abbaglianti 😂