Holiday Inn Leon

位置不錯，交通方便。早餐也不錯

I've stayed at this holiday Inn many times in the past but this time was different, the experience was disgusting. I woke up one morning with the aroma of sewer in my room which was unbearable, I couldn't even stay in the room. The supervisor told me that my room would be 'cleaned' which they should've moved me to a different room. I tipped the the guy that 'cleaned' my room and tried to relax but then found a roach in my room. I alerted the supervisor once again about the issue and he did move me to a different room this time. I was disgusted and asked them if they washed clothing which they have a laundry mat free of charge. I spent my day waiting for my room to be 'cleaned', moved and then had to wash all my clothing to make sure I didn't carry the infestation with me. The best the Supervisor could do was give me a measly $200 peso discount for my 5 day stay at this hotel. I will be filing a claim with the city because I am sure that they have a roach infestation and they're covering it up which is a huge health hazard. Never again will I stay at this hotel with poorly trained staff.

Ha bajado la calidad del hotel, muchas cosas sin mantenimiento, desde habitaciones, área de gym, alberca. No existe área de negocios solo un escritorio sobre el pasillo principal con mucho ruido. Las habitaciones con muchos detalles. Nada recomendable este hotel.

Esta cadena de hoteles nunca me han defraudado y esta ocasión no fue la excepción. Gran atención desde la llegada, descanso absolutamente confortable, desayuno incluido y de excelente calidad, muy buena ubicación.