Hotel in zona Aquarium Experts, Leeds

Couldn't recommend this hotel enough. Fantastic position within 10 minute walk from train station. Our room was a good size, very clean, cosy and decorated beautifully. Staff were very helpful. The breakfast was excellent with a good selection.

Another lovely stay at the Crowne Plaza in Leeds. Always a warm welcome, rooms are well serviced and comfortable, and being on the edge of town, the location is much quieter but only a ten minute walk into the city centre and railway station. Staff are always cheerful and happy to help, check-in and check-out is always efficient and swift. Excellent on site car park. Breakfast is always a delight and the cooked to order omelettes are amazing! Tina and Gigi (and all of the other restaurant staff) go out of their way to make sure you have everything needed for a good start to the day. Overall, just a lovely hotel with lovely staff. Just what's needed when working away from home and definitely worthy of 4 stars.

Grande posizione, grande servizio clienti. Belli studio consiglia molto.

This is my favourite hotel in Leeds ,ideal location,right near the train station,staff are so friendly and welcoming,breakfast is always great,gorgeous features,our room was lovely and was upgraded from a superior twin to a double,won’t stay anywhere else

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️

Room was nice, but more importantly the location was 10minute walk from the station. Staff were friendly. Though for a night, what I experienced was a pleasure. Was super convenient having a sainsbury around the corner. Will definitely consider staying again in the future.

La posizione è molto buona.Se ti piace mangiare i dolci, ti piacerà vivere qui, c'è un delizioso caffè di dolci all'ospedale, e ci sono anche buoni ristoranti vietnamiti vicino. E si trova molto vicino a tutte le attrazioni, un hotel pulito e confortevole in generale.

Rooms were amazing, everything you need including a washing machine, iron, hair dryers, cutlery and cooker and microwave for cooking. Bed was so comfortable Location was so central, you were within a few minutes walked from shopping centre, bars etc Staff couldn’t have been more helpful Overall a lovely stay and highly recommend to anyone heading to Leeds

We stayed for 2 nights and we really enjoyed it! The room was cleaned and good size! The staff were very friendly and there was 24/7 service. The breakfast was delicious, had a great variety and worth the money! Also the breakfast times are very good as they extend more during the weekend allowing you to have a proper sleep and not have to get up early.

Un terribile servizio! Controllato in notte di 20/7 e fu detto che una delle nostre prenotazioni non poteva essere trovata. Nessun aiuto, compassione, empatia... niente. Finalmente un collega ha scoperto la prenotazione e abbiamo ricevuto le due carte per le nostre camere. In una delle camere c'erano già gli ospiti che rimasevano nella stanza!!! Ci scusavamo e andammo alla ricezione. Ancora una volta la collega donna non aveva compassione, disse: oh si, capivamo che la stanza era già occupata dopo che hai lasciato la ricezione!! Come non sapevano che prima di assegnarci la stanza?! ??? La persona che abbiamo interrotto il sonno è venuta anche a lamentarsi! Finalmente abbiamo una stanza, ma poi l'altra stanza prenota è stata invasa con un'altra famiglia che cercava di accedere alla stanza. Hanno nuovamente assegnato un'altra famiglia una delle camere!!! Abbiamo fatto un'altra reclamo!! Il manager è stato detto che sarebbe stato disponibile la mattina per presentare una reclamo. Non dormiva bene perché pensavamo che la nostra camera sarebbe stata visitata da ospiti non sospetti di nuovo! Venne domattina, andammo al ricevimento e fu detto al direttore che era in riunione e dovevamo aspettarli. Una signora ci ha poi avvicinato al colazione e ha detto che non era una manager, ma ha scusato le stesse ragazze alla ricezione, dicendoci che era una manager, e ci ha chiesto un rimborso e ci ha detto che un manager ci avrebbe contattato più tardi il giorno per discutere. Come ho scritto questa relazione, nessuno ha cercato di chiamarci nulla, molto infelice di questo servizio!