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Akzent Hotel Laupheimer Hof
4.2/516 Recensioni

Akzent Hotel Laupheimer Hof

Laupheim|2.61km dal Laupheim West
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

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Akzent Hotel Laupheimer Hof
4.2/516 Recensioni
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

Domande frequenti

  • Quali hotel in zona Laupheim West offrono la colazione?

    Una colazione deliziosa è il modo migliore per iniziare la giornata. Se cerchi una sistemazione con colazione inclusa a in zona Laupheim West, considera Akzent Hotel Laupheimer Hof o Hotel Zeppelin . Non dimenticarti di prenotare in anticipo questi hotel, sono molto richiesti!

  • Quali hotel rinomati in zona Laupheim West hanno il parcheggio?

    Se stai pensando di andare in macchina a , Laupheim West, che ne diresti di soggiornare presso Akzent Hotel Laupheimer Hof o Hotel Zeppelin ? Questi sono tutti hotel molto richiesti con posti auto.

  • Quali hotel in zona Laupheim West hanno il Wi-Fi gratuito?

    Non importa se sei via per un viaggio di piacere o di lavoro, il Wi-Fi è essenziale. Akzent Hotel Laupheimer Hof e Hotel Zeppelin sono tutti hotel molto richiesti che offrono il Wi-Fi gratis.

  • Quali hotel in zona Laupheim West hanno la palestra?

    Mantenersi in forma è importante per molti ospiti, per cui non sorprende che molti hotel abbiano una palestra. Akzent Hotel Laupheimer Hof è un hotel molto richiesto con palestra.

  • Quali sono gli hotel più richiesti in zona Laupheim West?

    Akzent Hotel Laupheimer Hof e Hotel Zeppelin sono alcuni fra gli hotel più richiesti.

  • Quali sono gli hotel in zona Laupheim West accessibili ai disabili?

    Akzent Hotel Laupheimer Hof e Hotel Zeppelin sono hotel accessibili ai disabili molto richiesti.

  • Quali hotel in zona Laupheim West hanno camere per non fumatori?

    A molti ospiti sta a cuore la qualità delle camere nelle quali soggiornano e avere aria fresca e pulita. Akzent Hotel Laupheimer Hof e Hotel Zeppelin sono tutti hotel molto richiesti con camere per non fumatori.

  • Quali hotel rinomati in zona Laupheim West hanno il ristorante?

    Se ti piace assaggiare i sapori locali quando viaggi, valuta Akzent Hotel Laupheimer Hof . Vicino a questo hotel si trovano molti ristoranti che servono piatti locali.

  • Qual è il prezzo medio a notte di un hotel in zona Laupheim West?

    Il prezzo medio a notte in un hotel a in zona Laupheim West , secondo i dati di Trip.com, è 86 €. I prezzi sono soggetti a variazioni frequenti; questa tariffa è solo a titolo indicativo.

  • Quali sono gli hotel consigliati in zona Laupheim West?

    Se non ti sai decidere su dove stare, considera di soggiornare presso Hotel Zeppelin o Akzent Hotel Laupheimer Hof , questi hotel sono recensiti benissimo. Non dimenticarti di prenotare in anticipo!

Informazioni di viaggio locali

Prezzo più alto180 €
Prezzo più basso63 €
Numero di recensioni22
Numero di hotel15
Prezzo medio (giorni feriali)93 €
Prezzo medio (fine settimana)91 €