Pearl & Pebbles Eastbourne

We were treated very badly by the reception staff because we were late for 10pm check in, although we explained our car problems. We were asked to pay more money on top of the booking and the deposit fee. Even after paying an extra 80% booking fee We ended up not staying the room was dusty with rubbish on the floor. The staff did not show any remorse either. The experience was bad we had to book another hotel late at night.

Not used this hotel before but have stayed on the same road,not the most welcoming site on entering the building as front entrance stairs in poor state and full of cigarette ends.Reception service ok but was occasions when I came down and shouted and no one around,couldn't see a bell to ring either. Stairs and corridor on way to room seemed in poor state and a lot of the doors scratched and some damaged,lots of dirty linen just left lying about outside rooms.Had a single room which was on the small side but bathroom quite modern and had a bath,wooden floors with no rugs down,no hairdryer which is unheard of theses days.Had paid more for a 3rd night double room (just double bed in this case) as room too small and no room to walk around bed,bathroom very large but instead of a blind or curtain someone had put a shower curtain up at the window whilst the two windows in the room had two flimsy different curtains neither of which fitted. There was a distinct feeling that no women had any input in the place and only saw male staff when needed assistance .This accommodation is more suitable for single men booking at short notice as a cheaper option,the name Pearl and Pebbles gave me the thought of clean and bright which this was certainly not,wouldn't stay again

Everything is acceptable for a budget hotel, except the shower water pressure is absolutely weak. Maybe because I was living on 3/F. The hotel is near to the coast and easy to find.