Hotel in zona Abel B. Sykes, Jr. Technology and Learning Center, Lansing

We stayed overnight in April 2022 for family business. I booked directly through the IHG Holiday Inn website, and looked at the East Lansing site directly. There was no mention of renovations or anything out of the ordinary. When we arrived, there was no desk attendant, just a ”ring bell” sign with a bell marked, ”not today”...what a welcome. The desk attendant did arrive in short order though, and he was helpful for the simple requests we needed help with. I had booked a 2 queen bed room, but we soon learned that they were both full beds, NOT queens. Our 4 year old and 3 year old normal-sized children filled one bed. They were NOT QUEENS. Also, this location is under construction. There is no breakfast, just ”to go” bags in the breakfast area. It looks like the breakfast area was just shut down one day after hot service and left. There was a warm mixture of various juices in the bottom on the juice machine, cereal in mislabeled multi-serve containers left out without milk, and cases of shelf stable juice cups and cans to go with the to go bags. Coffee was not fresh, and it had run out by 8 am. The to go bags were each filled with a random fruit or applesauce, and a nutrigrain bar or some other carb. Overall, it was disgusting. The room was ok, aside from bed sizes being wrong. There was no kleenex, and there were screw holes in the door where it appeared that the lock chain had been removed for some sort of L-shaped replacement bracket. Upon checkout, we asked the desk attendant for some sort of discount for not knowing about the non-existent breakfast and wrong bed sizes, but we were just given a business card with a manager to call some other day. Wait to book here until they get their renovations finished and their rooms properly advertised.

Il servizio è buono, puoi soggiornare in anticipo.

Nel maggio 2023 abbiamo affittato 2 camere per 4 notti, le camere sembravano pulite all'arrivo, ma una rapida ispezione ha rivelato un livello di negligenza che non si agita con il marchio del giardino. Le camere non erano servite per quattro giorni, il letto era assolutamente disgustoso, le tende da bagno profumate di latte, il sedile da bagno era economico e distante, i condizionatori d'aria erano a malapena funzionali, Le camere che profumano da vecchi fumi e la lista continua. Questo non è un bel edificio e Marriot sarebbe saggio di disegnare o riparare questa proprietà come è un ancoraggio sul loro marchio. Nella parte superiore, che l'ha presa da 1 stella a 2, era il personale super amichevole!

Igiene dell'hotel, silenzio, posto di auto; gli edifici adiacenti sono un grande supermercato; c'è un buon ristorante sul lato opposto; in generale, l'esperienza è buona 👍

酒店非常好，房間睡的很舒服，服務也還過得去，健身房挺好，設施齊全，早餐是自點一份套餐，比較簡單。

Il servizio dell'hotel è buono per la colazione.

Tutto è stato meraviglioso, tra cui il servizio e il mio soggiorno.

Hotel bellissimo con camere uniche e tecnologia moderna. Tutti sono stati molto carini e di aiuto durante il soggiorno.

不提供瓶裝水

設施不錯，前台服務水平低，信用卡預授權成了收費，事後解決問題卻也找不到及時解決的方案，事後幸得攜程客服及時跟進，及時得到退款，謝謝客服阿寶！