Hotel vicino a Palazzo Thai Hoa, Hue

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

Ottimo servizio,?personale accogliente è molto disponibile. Offrono svariati sevizi di transfer e tour. Posizione centrale. Camera ampia, pulita e dotata di ogni comfort

Ho viaggiato molto l'anno scorso e, sebbene la maggior parte dei miei viaggi siano stati per lavoro, credo di aver soggiornato in molti hotel. E sono più che felice di dire che il Vedana è il miglior hotel in cui abbia mai soggiornato. Pulito, tranquillo, buon cibo, vista notturna pazzesca: queste sono le cose ”normali” che si possono leggere online. Vorrei sottolineare in particolare il loro servizio. Sono un viaggiatore solitario e stavo facendo un viaggio in moto tra Da Nang e Huế. L'ultimo giorno del viaggio, avrei dovuto andare da Vedana a Da Nang, ma la pioggia era pazzesca e non accennava a fermarsi. Il personale dell'hotel mi ha aiutato non solo a ordinare un lalamove (per consegnare me e la mia moto al noleggio nel modo più economico), ma anche a negoziare con l'autista del furgone un prezzo decisamente migliore. Alla fine, ho pagato solo un prezzo davvero minimo per riavere la mia moto e arrivare in aeroporto in tempo. È semplicemente incredibile quanto siano disponibili ad aiutarti.

Oltremodo bello elegante l Olsen stupenda la gentilezza Unica il cibo fantastico la colazione superba

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

Ottimo servizio, personale cordiale ed entusiasta, i vermicelli di pollo per colazione sono deliziosi, camera bella e pulita

Siamo rimasti molto soddisfatti della stanza e abbiamo prenotato un notte in più. Prezzi dei bus per le varie città a prezzi competitivi. Stanza grande e pulita (migliorerei la pulizia dietro ai mobili). Staff molto gentile e disponibile. Hall un po' disorganizzata, non dà un buon biglietto d'entrata ed è un peccato perché la Stanza è davvero bella. Qualità prezzo ottimo, consigliato!

I had a wonderful stay at this hotel. The location is perfect, situated right in the heart of the city and close to many local attractions. My room was exceptionally clean, spacious, and offered a stunning view from the window. The bed was incredibly comfortable, ensuring a great night's sleep. What truly stood out, however, was the staff. They were extremely welcoming, polite, and always ready to help with a smile. The breakfast buffet also had a wide variety of delicious options. I highly recommend this hotel to anyone and will definitely come back!

Abbiamo soggiornato solo una notte a Hue. L'hotel era fantastico, con una piscina molto bella. Camere molto pulite e tempestive e un ottimo colazione. Io consiglio davvero l'hotel. Inoltre, hanno un bel ristorante vicino all'hotel se si cerca buon cibo vietnamita. Punteggio aggiuntivo: Ho dimenticato alcune cose dell'hotel e sono riusciti a mandarle a me da Hue a Da Nang in meno di 24h. Questo non è legato alle strutture dell'hotel, ma apprezzo davvero quello che hanno fatto.

Viaggio in affari molte volte e prenoto sempre questo hotel quando vengo a Hue, molto soddisfatto dalla ricezione alla stanza, solo un po' insoddisfatto quando prenoto l'app per la stanza unica per l'iscrizione, mi sono trasferito in una stanza doppia. Il resto è ok.